Bexleyheath Brewers Fayre Reviews Summary
Category: Family restaurant
Service
Pros:
- "Service was very slow only one staff taking orders at the bar she was very apologetic and helpful though."
- "Very polite lady served us and helped with getting us our fruit."
- "The service was exceptional."
- "Amazing service from one of your waiters Jake, friendly and welcoming."
- "Tommy was absolutely amazing, re assured us and got our food to us as quickly as possible."
- "What fantastic service LaDonna served me from start to finish, she put me at ease as I was lone dining on a business trip."
- "All the staff very efficient and Friendly."
Cons:
- "Food cold and we waited hours to get served."
- "Rude staff. Need retraining on customer service skills."
- "Terrible tonight over 1.5hrs for food gave up and got full refund."
- "This is the slowest service I have ever received."
- "Service as usual was slow due to lack of staff which it always is."
- "Seemed really overwhelmed for Christmas eve breakfast they were understaffed."
- "Very poor service from the manager."
Cleanliness
Pros:
- "The highchairs were fab; you can choose from a booster seat or a highchair. They were clean and very easily accessible."
- "The toilets were clean and easily accessed."
- "All in all the place was clean."
Cons:
- "The restaurant generally needs to be cleaned to a higher standard."
- "Very unhygienic."
- "A hair found in food."
- "The plates and cutlery are always sticky and grubby."
- "Filthy bar area."
- "Cutlery dirty. Table sticky."
Food Quality
Pros:
- "Our food arrived fast and was delicious."
- "Food was lovely, price was good."
- "omg was it devine will definitely be going back for more"
- "The food is great. Very friendly and efficient staff and the place is comfortable and spacious."
- "The food is standard pub fayre, well cooked and served at a nice pace."
- "Food is always lovely.. been many times over the last few years."
- "The food was really good for the price."
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