Saracens Head Reviews Summary

Food Quality

Pros:

• "Came in at round 10ish got the sizzling breakfast and I'd recommend it."
• "The food quality, and draught beer is always excellent."
• "The rest of the order was very tasty."
• "The food is cheap and plenty... the food is actually very tasty."
• "Each dish I ordered was a masterpiece, both in terms of presentation and flavor."
• "The food was excellent... It was cooked to perfection."
• "Our food was excellent. I had the BBQ Hunter's Chicken, the other meals were the 9oz Rump Steak Skillet, Scampi & chips & Chicken Fajitas. All were piping hot & very enjoyable."

Cons:

• "Most of the menu sold out bearing in mind that we got there for a carvery on a Sunday at 12.30! Reason for going there was for a carvery had to have steak instead incredibly tough to chew and really not worth the money very disappointed."
• "The food was not really great I thought. Sirloin steak was burnt even I ordered medium."
• "The food was terrible over cooked and the presentation was Really lacking! Just thrown on the plate."
• "Had a small breakfast beans were Luke warm butter was like concrete bacon was very pink and cold sausage was lovely I must say."
• "The mash was a yellow slop and tasted like water, peas Luke warm and the tomato over grilled."
• "Had fish and chips. Fish was anaemic and tasteless, bread was thin and stale."
• "Food was very overcooked and burnt and some. Was cold!"

Staff and Service

Pros:

• "A warm welcome from the staff and a special thank you to Natalie who went above and beyond to ensure a brilliant visit, a credit to the venue."
• "Amazing staff, very helpful."
• "The staff were amazing. A big shoutout to Scott, Steph and Rob and DJ Mark for the wonderful karaoke session."
• "Staff were welcoming & friendly, didn't get their names but all were great."
• "I was waited on by Curtis who was personable, professional and efficient."
• "The staff are amazing Sophie, Dan all the other staff as well very helpful."
• "Staff were nice, friendly and helpful."

Cons:

• "Very rude and abrupt borderline arrogant, shame day was ruined by him."
• "Nice place, tasty food but not helpful stuff, girls-bartenders laughing and negative speak about clients, so sad when you ask something and try to speak - they don't want understand."
• "The manager refused to speak to us, instead sending one of his bar staff to explain that if we couldn't find another table then there was nothing they could do."
• "Staff sounded bored and frustrated when serving."
• "The staff seemed more taken with talking to people they knew, and we had to wait 15 mins after the meals for desserts to be served, and that was after asking twice."
• "The waitress was not interested in her job and really didn't want to be there."
• "Lovely Food Great Service Great Atmosphere. Sorry to say that this was Completely spoilt because of one Very Rude and Very Aggressive Barman."

Ambiance and Cleanliness

Pros:

• "The place has a lovely atmosphere will definitely be going back!"
• "Really great pub to visit any night of the week."
• "The inside of the pub was nice, warm and festively decorated for Christmas."
• "Just an all round nice place to eat drink in a nice clean safe atmosphere."
• "Lovely welcoming pub with great food and cocktails!"
• "The atmosphere at lunch is happy and relaxed."
• "What an atmosphere for football! When I went to watch England at the world cup with my brother and mate the place was rocking."

Cons:

• "Table & chairs had food remnants on, & I asked for a cloth but was moved to another table."
• "The food comes out super fast, hot and delicious."
• "The place felt generally unclear. Dirty plates and glasses on empty tables."
• "But the mens toilets.... wow! Seriously you need a gas mask, the smell was unbearable."
• "Table was dirty and cutlery not laid out even though we’d reserved our table."
• "They thought it was acceptable to leave a table dirty for an hour and a half!"
• "Looks a nice pub, food ok BUT on the day I visited the gents toilets were the worst smelling of any pub I have ever been in, they looked really good but I could smell them before I opened the door."