Redditch Beefeater Reviews Summary

Service

Pros:

• "We were served by the lovely Cara who was friendly, welcoming & attentive from the time we arrived to the time we left."
• "Staff are helpful."
• "Cara B. Was our waitress. All I can say is she was fantastic."
• "Jen our server was nice and made sure we had everything, very friendly, will definitely be coming back."
• "The staff were very friendly and helpful, especially Cara."
• "Phil our waiter and Sam where great, good food and service."
• "Staff was pleasant and advised they would bring it out too me."

Cons:

• "Table booked for 7.45pm. Ordered 2 drinks on arrival which took 40 minutes to arrive."
• "Our waitress was totally bored."
• "Absolutely rubbish service! Food wasn't great stood either."
• "However service was a little slow, we went on a Thursday evening for my mom's birthday, and it wasn't majorly busy, so not sure why it was so slow."
• "Took ages to be served, was told to go back to our table when we got up to ask for ketchup."
• "Sort of mixed experience really, the overall atmosphere of the restaurant is rather welcoming, but the service in there was truly shocking."
• "All we had was a very rude waitress who needs a lesson in customer service."

Food Quality

Pros:

• "The salmon, cooked nicely, but small piece and not much flavour to it."
• "Each course was delicious..Thoroughly recommended...."
• "Food is always delicious, freshly prepared and staff always makes sure that juices and water jugs are filled up and the whole place is neat and tidy even during very busy times."
• "I had roast lamb, and it was fantastic."
• "When the mains arrived, the food was amazing."
• "The steaks from here are amazing!"
• "The chef cooked my food perfectly. I had 1/2 chicken and it was moist and fell of the bone just like it should, I had the mixed grill the night before and that was 10/10 as well."

Cons:

• "Lastly, the men's toilets were quite disgusting and you could definitely tell they aren't checked often, toilet seats missing and dried vomit?"
• "Was very disappointed with overall experience and will not be returning."
• "Absolutely rubbish service! Food wasn't great stood either."
• "Food quality was good, but not spectacular."
• "The food was terrible."
• "Steak then was tasteless and chewy."
• "The food was dry and tasteless."

Atmosphere

Pros:

• "One of the positives about this place is that the atmosphere is quite nice here."
• "The actual place has nice ambiance to it, very cosy."
• "Always a great atmosphere."
• "The atmosphere was great, a very popular place judging by how busy it was."
• "The atmosphere is fantastic."
• "A pleasant atmosphere, a very good experience."
• "Very busy (always a good sign) but the service was first class."

Cons:

• "Also the toilets were disgusting there was poo on the toilet seat and toilet paper all over the floor."
• "Sort of mixed experience really, the overall atmosphere of the restaurant is rather welcoming, but the service in there was truly shocking."
• "Music was too loud & made everyone else louder, couldn't hear myself think."
• "Noise level was very loud due to another party swearing banging on the table."
• "It's no good having hand gells, staff behind screens and social distancing when basic hygiene in the toilets is ignored."
• "However the toilet facilities were to be honest disgusting. Both my husband and myself went to use them and both of us experienced blocked toilets dirty wash hand basins and very bad unclean surrounding."
• "Not worth paying £9.50 for this breakfast."

Value

Pros:

• "Great value breakfasts pull in families at the weekends for the £9.99 unlimited breakfast."
• "Enjoyed our meals for a reasonable price."
• "The rump of lamb meal was absolutely beautiful."
• "Great menu. Had the lunchtime £5 pound option even adding 2 starters and non alcoholic drinks the bill was great value for 4 adults."
• "Very good value for money, children ate for free which was a nice surprise."
• "The Valentine's menu which was amazing value for money."
• "Good value for money, especially as we had a discount voucher."

Cons:

• "We were misled about vouchers we had."
• "When I asked for the bill they tried to also charge me for a pint of Carling of which I have never drunk in my life."
• "The prices were a little expensive considering."
• "Would've been annoyed if I'd have paid the full £16 for the burger."
• "Exceptionally expensive for lunch between Christmas and New Year."
• "The price was extremely expensive for the terrible food we got."
• "You have to pay too much for your drinks."