Address: Unit A1 Heath End Trading Estate, Tenlons Rd, Nuneaton CV10 7BZ, United Kingdom
Phone: +442476352021
Rating: 4.7
based on 169 reviews.
Customer Service
Pros:
"Phenomenal team, customer service is outstanding."
"Great service, nothing is too much trouble for these guys, actually care about what they are doing."
"Very nice and professional service. They care a lot about the customer."
"An absolute brilliant customer service and swift work in this place which is very rare nowadays in many garages."
"Polite, presentable, respectful, Professional, smart, Value for money, True Champions."
Cons:
"When I called up the person on the phone was really rude."
"Wouldn’t recommend to anyone. The last 3 times I’ve been here there’s always an issue."
"If they think they can SCAM you THEY WILL!!! You have been warned!!"
"They are scummers, don't be fooled by them, they will tell you the story to make more money on you!"
"Called in today to get balancing done, Sheer was rude as usual, a quick (sorry)."
Price and Value
Pros:
"They were the cheapest I could find anywhere in the region."
"Had four tyres fitted and got 10% discount which pretty much paid for the tracking."
"Prices are excellent too, cheapest wheel alignment I've seen."
"Really decent price (£15 less per tyre than I had been quoted elsewhere) would deffo recommend!"
"The price of my tyres fully fitted was very competitive."
Cons:
"Prices seem to be randomly pulled out of thin air."
"Tried charging me £10 to replace a dim light bulb."
"Ordered a pair of tyres and it did not arrive so they offered my wife the worst budget ones possible and lied about giving a discount when it was actually 30£ more expensive."
"Decent part worn tyres can’t knock them, but then tries to rob you £15 extra per alloy."
"Unfortunately I had a flat tyre, went there knowing it will cost £15 the repair, only to sell me a second hand tyre for double the price."
Quality of Service
Pros:
"Wheels aligned as an extra, done quickly without hassle."
"Best tyre company in Nuneaton. Great prices with the very best service."
"Everytime I come here they are always so friendly and helpful."
"Super friendly and speedy service. I’ve been bringing my cars here for years and have never been let down."
"Service is always very prompt and repairs / tyre replacements / wheel alignment carried out to a good standard."
Cons:
"They changed 2 of my brand new winter tyres but fitted one with the rotation backwards."
"They put the wrong tyres on the front of my son's car, MOT picked it up."
"However within 3 months both new front wheels worn outside badly."
"Awful. Paid £70 for 1 tyre and to have all 4 wheels balanced. Drove away. Spent 7 weeks furloughed from work. Drove to work and when getting to 50 mph felt an awful shuddering through the steering wheel."
"I’m frankly surprised that they are still in business. My mini came from them with three missing wheel nuts!"
Integrity and Honesty
Pros:
"Best place for tyres in the area. Professional, honest and friendly staff."
"This is now the second time I have visited, both times I have felt like the staff have my own interest at the top of their priorities and not about making a quick profit."
"Such lovely staff. Even when they are busy they are so friendly efficient and with lots of knowledge."
"Very friendly and honest staff."
"Courteous, efficient and professional."
Cons:
"My tyre was a Goodyear asymmetric 5....could see them repairing and selling as a part worn."
"They are scummers, don't be fooled by them, they will tell you the story to make more money on you!"
"I guess you get what you pay for. The tyres are cheap but the work is also shoddy."
"These guys operate a scam whereby they offer you a service when changing your tyres to 'deep clean' your rims."
"I stand by the above, these guys are out to rip people off."