"The cafe is also good, excellent choice of scones and cakes, as well as toasties, sandwiches and jacket potatoes etc."
"The sandwiches and cakes were lovely but the scones are the highlight."
"The coffees, the sandwich and the cake we had were all reasonably priced and tasty too."
"The soup however was good."
"The food when we get it is very nice."
Cons:
"The play area hadn't been hoovered in months and toilets were not great either."
"Toilets disgusting, visited today (31/7) and sheet shows not checked since 29/7."
"Shocking, waited 40 mins for 2 toasties."
"Food was inedible the spring vegetable soup was ridiculously salty, thick and gloopy like cheap tinned rubbish and the tuna mayo in a sandwich was more like sandwich paste and again too salty."
"Cafe very poor. Food we had was awfull and very very over priced."
"Coffee is served extremely slowly."
"The cafe is overpriced, understocked and understaffed."
Staff & Service
Pros:
"Staff very helpful and friendly."
"The staff are lovely and helpful, the cafe is nice too with a nice outdoor area when the sun is shining."
"Pet shop there is great, friendly and very helpful."
"The customer service we received from Chris Shaw was absolutely fantastic and we would nominate him for an employee of the month award."
"The young lad that served us was very friendly."
"The staff in the garden centre and pet's corner are so friendly and helpful it makes it a real pleasure to visit."
"All the staff we encountered were very friendly."
Cons:
"Staff aren't in any kind of rush and they don't seem to have any form of system in place."
"Poor table service in cafe needs more than one member of staff taking orders."
"Staff did not seem to know what was on the menu."
"Staff incredibly slow and not helpful nor happy."
"Staff were busy pushing customers into signing up to the new Dobbies membership."
"Don’t think staff have had any training in customer service."
"The staff are all young kids with no experience had to wait 40 minutes for food and when it came it was all wrong to what we had ordered."
Facilities & Environment
Pros:
"Children play area and a miniature railway."
"Lovely garden centre."
"The highlight of Dobbies for us is the little train, we come regularly just for the train."
"It's a fairly big garden centre, comprising all the usual indoor/outdoor sales facilities."
"Large selection of plants, all reasonably priced."
"Love what they have done to the place and i was very impressed with their houseplant selection."
"Great garden centre. Excellent quality and exceptional choice of products for the home and garden."
Cons:
"The environment isn't one we would return to."
"Indoor section was tired-looking and badly organised."
"Extremely overpriced goods but tidy with good displays."
"The prices have doubled and the quality is very poor."
"Place generally very run down. Will not be returning."
"The very muddy and puddle-ridden pedestrian pathways, vehicle tracks and car parking are awful, and the buildings seem well past their best."
"This garden centre is a little overpriced but it does have a kids soft play area.. and a working miniature railway!!"