Turtle Bay Chelmsford Reviews Summary

Service

Pros:

• "Kane our waiter from Crawley who was serving us today was absolutely fantastic."
• "Waiter Will was amazing, kept the drinks flowing and always had a smile!"
• "Honestly can not fault this place one little bit, my first experience here, the staff were very friendly, helpful and service was amazing very efficient."
• "Dan was a brilliant server."
• "Will was the waiter who served us, he was extremely polite and he has very good customer service skills."
• "I would love if Georgia was a waitress in every restaurant i went to...I have actually never known such promt service...and a lovely girl xxx staff make a good restaurant."
• "Well done to Will who I watched serve the whole restaurant by himself and still up-keeping impeccable service!!"

Cons:

• "The sticky floors put me off and unfriendly waitress who had an unpleasant attitude so I would not go back to the one in Chelmsford."
• "On the day we turn up and they lost our booking, oh here we go!"
• "Was disappointed with the service due to them not having stuff in stock on the menu."
• "Food took over 2 hours to get to our table, waiting staff were disinterested and rude when we pointed out wrong orders."
• "Service was okay but nothing to rave about. Just seemed like he couldn’t really be bothered."
• "The service was very slow, like it name ‘turtle’ there was only one waiter and one bar staff."
• "Service was shocking from the moment we entered."

Atmosphere

Pros:

• "It’s so friendly and buzzy. The staff are fab and so are the booze and curries! It’s reasonably priced and relaxed atmosphere."
• "The food was nice the atmosphere was nice they had really friendly staff."
• "The nights overall jovial atmosphere was without a doubt heightened by his impeccable service."
• "Decent vibe for casual drinks, family meals etc."
• "Atmosphere was brilliant."
• "Very nice atmosphere, fun and friendly."
• "The atmosphere was fun enjoyable!"

Cons:

• "It was already loud for being so busy, so the music made it near impossible to have a conversation."
• "Was overall not a good experience."
• "Our First time here and will be our last, very disappointed."
• "Rude staff, who dont care about their customers or the restaurant they work for."
• "Do not come here, especially if you’re Caribbean."
• "Incredibly disappointed, food slow and tasteless."
• "Service is neglecting."

Food

Pros:

• "Absolutely loved it. I went a few weeks ago but forgot to write a review oops:(I had a chicken curry which was amazing the flavour was gorgeous and it was healthy."
• "The food was great, banging cocktails and awesome atmosphere."
• "The food is good value and tasty, with a good mix of spicy and non-spicy foods."
• "The food was delicious I tried the chicken roti."
• "Food was delicious! Loved the goat curry hash."
• "The king prawn is so fresh, squid are very eatable."
• "Food was great and staff were friendly and attentive."

Cons:

• "Because the table was filthy sticky glass rings all over it I have marked it down."
• "The prawn are not fresh, but with all bad head. Squid is smelly, and not crispy."
• "The spicy chocolate cake didn't fully deliver on the chocolatey goodness."
• "The sweet plantain was where our food was let down unfortunately. 4 pieces, none sweet and all tasted slightly odd."
• "One of the main course chicken dishes was far too oily and tasted burnt (too 'charcoaled'), the other 5 dishes were okay."
• "Food wasn't very nice chicken was very dry and the roti I couldn't even cut it was that hard !! had a hair in cocktail no apology just oh was it mine (waiter) or the barmaids was seeing plenty of ppl sending food back."
• "My Jerk chicken was burnt on the outside and it tasted burnt on the meat."