Turtle Bay Ealing Reviews Summary

Food Quality

Pros:

• "The food was absolutely delicious and there was a great atmosphere."
• "Meals are tasty with good variety of flavours."
• "The food was delicious, the restaurant had a pleasant aura."
• "The jerk chicken is amazing, the steaks are mediocre and cold... Portions a bit small."
• "The food was amazing, flavourful and Fresh!."
• "The prawn curry was absolutely delicious."
• "Hands down the best Caribbean food I have had, the curry goat hash was to die for 🤤absolutely delicious."

Cons:

• "Being a Caribbean restaurant, the place could have been warmer, though. Most of our party kept our outdoor coats on in the restaurant...."
• "The Kingston fried chicken was ok."
• "The food was great, but the Mac and cheese bites were a tad too sweet for our liking."
• "The fish balls were like rubber balls, too rubbery."
• "The dessert brownie was a bit dry and more like a cake than a brownie."
• "The jerk chicken and ribs are bland."
• "Food isn’t homemade Caribbean style and I wouldn’t recommend it or call it Caribbean but it was a try."

Service

Pros:

• "Ryan and Nasrin gave the best service!"
• "The staff were absolutely incredible in accommodating me."
• "Thank you to Cora & Kate for the amazing fast service."
• "Lorena was the perfect waitress, she made my dates day by chatting to him in Spanish."
• "David and Kezia were amazing hosts who made us feel welcome the entire time!"
• "Amazing cocktails & food served by top tier Tony and ravishing Ryan who made sure we had a blast!"
• "Service was very lovely, professional and understanding."

Cons:

• "Food and drinks were very nice but service was super slow."
• "Service was simply terrible, rude and unprofessional."
• "Honestly can't say I will ever return."
• "The general manager Scott was very rude."
• "Bit slow on service and everyone was seated around the front of the restaurant which I get is useful for staff not having everyone scattered around but it was way to loud to enjoy a nice dining experience because of how close together we all were."
• "First of all, the service wasn't anything special. I got ignored at the bar for 10 mins."
• "Gets busy on a Saturday so service might be a little bit slower."

Atmosphere

Pros:

• "I enjoy visiting Turtle Bay every once in a while where I want to have a couple drinks a good meal in a cool atmosphere."
• "Turtle Bay exceeded all expectations! The vibrant atmosphere, delicious Caribbean cuisine, and exceptional service made our experience truly unforgettable."
• "Lovely atmosphere, friendly team."
• "Great drinks good staff. Good location"
• "It's one of my favourite restaurants in London. The atmosphere is always vibrant and lively."
• "The vibrant atmosphere, delicious Caribbean cuisine, and exceptional service made our experience truly unforgettable."
• "We were able to immerse ourselves in the atmosphere of the restaurant."

Cons:

• "Design is fantastic. Staff are wonderful. Music great, but a bit too loud."
• "It was way to loud to enjoy a nice dining experience because of how close together we all were."
• "Music great, but a bit too loud, at least on the Saturday eve we were there."
• "The only downside was we were seated under a loudspeaker and it was difficult to hear our lady tell us about the rums."
• "The only downside was that, it was smaller than expected."
• "The brownies was terrible so dry and the ice cream had practically melted by the time it reached the table."
• "The host was quite unfriendly and not welcoming."