Address: 114 Burton Rd, Ashby-de-la-Zouch, LE65 2LP, United Kingdom
Phone: +441530415423
Rating: 4.2
based on 170 reviews.
Food Quality
Pros:
"The food was 10/10 steak cooked to perfection."
"Really glad we did food was spot on and service was really good."
"This time it felt more like a homely pub, the food was good."
"The food was actually really great too it was all homemade and fresh tasting, large portions mind so bear that in mind but really good and tasty and great value."
"Food is always fresh and hot."
"Pizza was really really tasty and again baked perfectly."
"The food is absolutely incredible, it’s freshly made and always hot on arrival."
Cons:
"The food: definitely NOT worth the wait."
"Absolutely disgusting food raw!!!chicken raw, black and blue burger raw."
"Food was good not were large portions especially deserts overpriced."
"The fish batter was soggy which is why i marked it down a star."
"I had sweet chilli chicken strips, they were tough, over cooked..not very appetising."
"The food was almost thrown at us and was really poor with dry chicken, uncooked ciabatta and the sweet potato fries didn't come with the dips as shown on the menu."
"The new potatoes were well undercooked and the salmon was well overcooked. The meal was almost inedible."
Service
Pros:
"Great service from Kelly also. We will definitely be coming back here again for our weekly treat."
"The waitress is one of the nicest ladies I've met she took our order quickly and was overall very nice."
"Service was spot on and quick!"
"The service from Sarah T was fantastic! She couldn't do enough for us and apologised for the food and got everything sorted quickly and efficiently."
"Amy was our server and she was great, nothing is too much trouble for them."
"The staff were very friendly and made the effort to accommodate our family on a busy night, which included a wheel chair user, two other adults and a 18 month old toddler."
"The service was absolutely outstanding; from the moment we walked in, we were greeted by big smiles from our waitress Laura, Sarah and Charlotte behind the bar."
Cons:
"Service was shocking. Food was slow as anything to come out."
"Service was very slow."
"Don't bother, no wheelchair access from function room, food just ok nothing great."
"Waited a long time for our meal."
"The 'manager'... was extremely disrespectful to our party; she did not accept any wrongdoing despite the errors being on her part."
"3 young women (18-25) serving tables drink and taking orders who were so rude while taking orders i felt i was such an inconvenience!"
"Rubbish service. You will wait so long for your waitress to bring your drinks that they will have gone flat."
Accessibility
Pros:
"Lastly, as I'm currently in a wheelchair, (short-term), I've found the provision good (providing you book in advance!)"
"Nice place to go for a carvery, all on the level so easy access for mobility impaired."
"The staff were very friendly and made the effort to accommodate our family on a busy night, which included a wheel chair user, two other adults and a 18 month old toddler."
Cons:
"Don't bother, no wheelchair access from function room, food just ok nothing great."
"The DISABLED TOILET accommodates baby-changes more than it does a wheelchair! #WAYTOOSMALL!!!"
Ambiance
Pros:
"Just had new management in so i was a little concerned...... HOWEVER.......Great place."
"The place had a great vibe and was bustling."
"Lovely decor and atmosphere too."
"It's like Old World Charm with modern touches."
"This is a great place to come and I'm happy with the space we had in regards to Covid-19 procedures."
"Pleasant surrounding and fast and efficient staff."
"The place itself is a very nice. Rooms are comfortable."
Cons:
"I don't know what they have done in there with the management but they need to fix it."
"On arrival left waiting in an empty bar for 15 minutes."
"The duty manager or manageress was very uninviting."
"After a recent refurbishment, they have not spent any money on the shabby out dated grubby toilets."
"Although the decor is looking a little dated in places, the food here is very good and the service is generally excellent."
"A filthy hole the room was dirty and the en suite smelt of sewage all the time."
"Poor room baddly decorated with old cables sticking out of wall."
Value
Pros:
"The special lunch offer is very good value."
"The food was actually really great too it was all homemade and fresh tasting, large portions mind so bear that in mind but really good and tasty and great value."
"The Friday fish and chip buffet is well worth it."
"The lunch light bites deal of two for £16 was good value - light didn't mean small as I'd assumed."
"Lovely food, very reasonably priced."
"All the staff we encountered were great they all looked happy and the food was amazing at a good price."
"Beautiful carvery great value for money."
Cons:
"Food was good not were large portions especially deserts overpriced."
"Seen expensive now that the 2 for 1 Monday pizza night is discontinued."
"The food was ok nothing special. Burger was small and not very tasty."
"We have been coming here for meals for ages but last night's was nothing short of disgusting cold food not just once but after sent back came out cold again. Extremely rude staff member."