Pure Couture Reviews Summary

Category: Bridal shop Beaconsfield

Address: 3, Holtspur Parade, Heath Rd, Holtspur, Beaconsfield HP9 1DA, United Kingdom

Phone: +441494672700

Rating: 4.9
based on 137 reviews.

Customer Service and Staff

Pros:

  • "The team are so friendly, and the service is 5 star."
  • "Amy was so friendly and welcoming and wow she knew her dresses!"
  • "What a lovely experience. Amy was so friendly and really made me feel at ease trying on dresses."
  • "A really joyful & amazing experience. Knowledgeable, friendly, passionate, patient."
  • "Absolutely amazing! Can’t recommend Amy & the team enough."
  • "The whole team here is so lovely and friendly, made every appointment/fitting here feel personal and special."
  • "Very professional service from start to finish. The seamstresses were amazing with any alterations and attention to detail was really impressive."
  • "Unbelievable service!! From the moment I walked in I was made to feel special by Amy."

Cons:

  • "It would be nice to have some refreshments, esp over 2 hours, even just some tap water. We were not offered anything."
  • "My only downside here, is that I tried on a dress that I really liked that was not in my budget. I would've loved to have been asked about my budget at the start of the appointment."
  • "The shop is great in terms of service and helping find a dress. Was more disappointed with the service after... In the end it seemed they only cared about the sale and no after service."

Dress Selection and Variety

Pros:

  • "The store held such a variety of dresses to try on."
  • "The shop is so pretty and full of a wide range of dresses and designers so plenty of options to choose from."
  • "Out of all the shops I tried, this was the best experience. Lots of personal touches and communication post-fitting too so I highly recommend."
  • "As a plus sized bride I had anxiety around dress shopping... They have two shops located next door to each other with plus being one side and regular size on the other."
  • "The range of gowns were beautiful and I really felt like there was real investment and care in getting the right dress for me."
  • "The dresses are beautiful and different which is why I was drawn to it. Highly recommend this shop."
  • "A beautiful shop with stunning dresses. My experience was great and I was thrilled with my dress on the day."
  • "I've been to 3 different stores to try wedding dresses and I can honestly say this was the best experience I could have asked for!"

Cons:

  • "Really lovely spacious bridal shop with great range of dresses. I didn’t find ‘the one’ but it really helped me refine what I do and do not like."

Alterations and Customizations

Pros:

  • "Fran who then done my fittings and alterations was brilliant. She went above and beyond to ensure the dress was perfect."
  • "I cannot thank Pure Couture enough for helping me find my dream dress and for your exceptional specialist alteration skills."
  • "The in-house seamstresses are a godsend! I knew I wanted sleeves on my dress as I hate my arms, and Ciara gave me SO many options."
  • "The whole team were so friendly and put me at ease, whilst giving helpful advice on the dress and alterations."
  • "They work so hard to ensure that your dress looks and feels perfect! Very highly recommended.. stunning dresses and great service."
  • "The service, atmosphere, knowledge and general enthusiasm for helping me find the perfect dress was incredible from start to finish."
  • "I felt confident from the first appointment that the team would make sure my dress was perfect for me - and it was!"
  • "I am very grateful to everyone involved in designing, fitting and adjusting my dress ready for my wedding day. I felt beautiful wearing a dress of such quality."

Cons:

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