Flip Out Adventure Park / Trampoline Park Reviews Summary

Value for Money

Pros:

• "There is a cafe and restaurant there which wasn’t bad value for money."
• "The refill slushies were a hit."

Cons:

• "Somewhat pricey but not too bad."
• "Very expensive for what it was."
• "Snacks and drinks were a bit overpriced."

Customer Service

Pros:

• "Every member of staff we came in contact with was very polite and helpful."
• "The manager Krystal was exceptionally helpful, friendly, and very welcoming."
• "Special thanks to DeWayne for serving us so politely and making our experience so much better."

Cons:

• "The staff weren’t the friendliest considering it’s a kids venue."
• "Poor inexperienced staff and management with terrible customer service skills."
• "The Baby chair was full of food from previous customers."

Facilities and Activities

Pros:

• "Ideal for school trips and birthdays, or if you just want to leave your kids under professional supervision."
• "There is an abundance of different activities and types of games someone can enjoy."
• "Loads of fun activities for the kids to tire themselves out with."

Cons:

• "Not sure why you have to sit down and watch a safety briefing if you’re sitting in the cafe seating area."
• "The venue was filthy and no attempt to clean it was being made."
• "Half the activities she was too small to use and I basically paid full price to watch."

Overall Experience

Pros:

• "Had an amazing experience, this enabled us to create great memories with our friends and family."
• "My daughters party was held here yesterday and the staff was amazing, helpful, nothing was a problem."
• "We came to flip out today. Excellent place for the children to have fun and let off some steam in a safe environment."

Cons:

• "Awful place, awful customer service, the seats are far away from the trampolines with little visibility of your children."
• "Very dirty and unhygienic. Wet floor, dirty tables."
• "Just to mention, staff is good 👍🏻 just the pricing needs to be revised."