Focus Clinics Reviews Summary

Professionalism and Staff

Pros:

• "The Focus team are extremely professional and friendly."
• "Every person I dealt with was professional and knowledgable."
• "The staff are professional and caring."
• "Everyone is thorough, professional and friendly."
• "All the staff are very friendly and polite, and most importantly make you feel at ease about the procedure."
• "The staff's professionalism and the surgeon's expertise (I was treated by Dr. Allamby)."
• "Very professional with appointments prior to procedure and afterwards."

Quality of Care

Pros:

• "Amazing clinic - they were very professional, thorough in all the checkups to ensure I was a good fit candidate."
• "The aftercare is what makes Focus stand out as they have been very attentive the last week in helping me clear up the dryness in my eyes which is quite common post surgery."
• "The aftercare is outstanding, they also offer a 10-year care guarantee."
• "The post treatment service has also been impeccable."
• "Focus are very thorough in their aftercare with patients."
• "The customer care has been amazing in the lead up and aftercare."
• "After-care has also been amazing and they have been with me every step of the way."

Cost and Value

Pros:

• "On the website they make no apologies about being slightly more expensive than other clinics but frankly, when it comes to your eyes why would you want to be cheap?!"
• "Worth every penny!"
• "They may not be the cheapest on the market, but with something as precious as sight I felt that experience and track record had the greater value."
• "The price seemed very reasonable which included every consultation, aftercare appointment, drops and they even corrected my astigmatism."
• "The cost of surgery is also very reasonably priced compared to other well known clinics that charge considerably more."
• "I love the fact that it’s 1 fixed price and everything I need is covered. No hidden costs here!"
• "Worth every single penny."

Cons:

• "I strongly feel that Focus Clinics should give these supplements to patients free of charge rather than asking patients to buy them on their own behalf, especially considering how much you spend on the surgery itself."
• "The procedure is not cheap. So, please consider your financial situation and decide if it is worth the outlay."
• "However I have to give 4 stars because it is significantly more expense than other companies but I was willing to pay the extra because of the 100% guarantee."
• "At the time, there was no option for a monthly repayment, you would have to have paid off the procedure fully."

Surgery Experience

Pros:

• "The surgery itself was so quick and you are really treated like a valued patient rather than a customer."
• "The operation itself is quite smooth (15-20min) max and fairly painless."
• "The surgery was pretty painless but the machine which suctions to the eye and creates the flap was uncomfortable but bearable."
• "The surgery went quickly and was able to see 20/20 within 20 mins!"
• "The procedure was very quick and painless and the staff made me feel really secure and safe."
• "The surgery was painless and was over in less than 10 minutes."
• "The actual surgery was extremely quick and I recovered quickly."

Recovery and Results

Pros:

• "After one day my vision is actually better than 20/20."
• "I've had great pre and post op care and I now have better than 20/20 vision."
• "I now have better than 20:20 vision."
• "I now have better than 20/20 vision after undergoing ICL treatment 4 days ago."
• "My vision is now 20:12 (two lines better than 20:20 and good enough to be a fighter pilot apparently!) and my eyes now feel totally normal."
• "I now have (better than) 20/20 vision and could not be happier!"
• "My vision is now actually better than 20/20."