Night and Day Emergency Dentist Reviews Summary

Speed and Convenience of Appointments

Pros:

• "Special thanks to Elana for getting me booked in within an hour of calling."
• "Got an appointment straight away."
• "Within 3 hours of calling N&D my ordeal was over."
• "I needed an emergency wisdom tooth removal and had a great experience. Every staff member is kind and efficient and I was able to get an appointment only an hour later."
• "Impeccable service. I was suffering with pain and having to work around a busy schedule. Dr. Zain was available at 10pm to see me for an emergency extraction at a very reasonable price."
• "Upon calling I received a same day appointment from the lovely reception staff."
• "Just home after an emergency appointment for tooth extraction. I couldn't wait any longer for my NHS appointment 6 weeks away."
• "Had a nasty tooth abscess/decay I'd been putting off until the pain got too much. Made an appointment same day with Night and Day."

Cons:

• "Booked an appointment for 1pm and was still sat there waiting at 2:15pm."
• "I contacted Night & Day via WhatsApp at 11pm on Xmas Day night. I was in agony with tooth pain."
• "Had a tooth break in the morning, called and got an appointment for midday."
• "I had severe pain on Saturday evening following a root canal at my regular dentist. I went online and booked an appointment for Sunday morning."
• "This is the first time I have used an emergency dentist, and I am glad I picked night and day emergency dentist."
• "the appointment prices £50, the dentist is not professional at all as he told me that I need to remove the wisdom tooth but the problem was that I have an inflammation also I need Nerve re-treatment in a different tooth."
• "I had a late emergency from a broken tooth I got fixed 2 years ago, was really anxious and nervous about getting it done, the people were really polite, calm and patient with me."
• "Will highly recommend. Called at 6pm and Elena was able to arrange an appointment the same day at 8pm."

Professionalism and Friendliness of Staff

Pros:

• "All the staff were very professional but at the same time, friendly and caring, making me feel comfortable."
• "Dr Korim got my tooth out within minutes and Aqsa was supportive, ensuring I was calm and relaxed throughout the whole process."
• "I was in agony and my own dentist told me the pain was just gum sensitivity. This was on a Saturday night."
• "Absolutely 1st Class. Very Nice Staff. Very Caring."
• "I was greeted by the friendly receptionist Ramesha who helped me fill out the medical form and took my consultation fee."
• "Dr Syed and Elana were absolutely lovely. They talked me through every step of the process, reassured me and gave me the time I needed to proceed with the procedure."
• "Really helpful and friendly team. The dentist was very informative and made sure I understood the whole procedure."
• "My stepdad needed emergency late night treatment for excruciating pain with his gums/teeth, got him in almost straight away with bare minimum waiting time."

Cons:

• "Two visits later and my teeth still hurts. I found them unprofessional and I was in there for around 3 hrs for a filling."
• "Following on from your reply I want to inform you that I did send in a formal complaint and I was offered no apology just random reasons why my tooth was infected."
• "I can swear a tool fell on the floor and was just wiped and put back rather than sanitised properly."
• "I couldn't even chew the filling was so big the first time round and you would think a dentist would pick up on this."
• "Finally got to see the dentist for a matter of minutes and he wanted to pull out a wisdom tooth that is only partially through for £400!"
• "I would give this place no star if I could. Went for a check-up last week they told me my teeth were a lot worse than they actually are."
• "Complete rip-off! went there with toothache, told me she couldn’t give me a filling because it would have to be a deep filling and wanted to charge me £395 to extract the tooth."
• "I am an extremely nervous person when it comes to the dentist and spent too long running away from them, that it caught up with me and needed my wisdom tooth extracting."

Cost and Pricing Transparency

Pros:

• "Impeccable service. I was suffering with pain and having to work around a busy schedule. Dr Zain was available at 10pm to see me for an emergency extraction at a very reasonable price."
• "My stepdad needed emergency late night treatment for excruciating pain with his gums/teeth, got him in almost straight away with bare minimum waiting time and the treatment was honestly top quality and even reduced the total cost as a cherry on top."
• "Visited today, was given a same day appointment and the costs related to my treatment were made transparent. 50 for my x-rays and diagnosis and 350 for my bad tooth to be pulled out."

Cons:

• "Why only 3 stars? Because I now find myself recovering from open wallet surgery. 2 extractions at £395 each plus the £50 consultation."
• "The only reason I have said 4 stars and not 5 is the price. The consultation, X-ray, extraction and aftercare cost £445."
• "The consultation, X-ray, extraction and aftercare cost £445. I’m on a low income and so this is a huge amount for me."
• "I couldn't wait any longer for my NHS appointment 6 weeks away. Terrible pain and no sleep. Yes, it was expensive but worth every penny."
• "The appointment prices £50, the dentist is not professional at all as he told me that I need to remove the wisdom tooth but the problem was that I have an inflammation also I need Nerve re-treatment in a different tooth. knowing that he wants to do the wisdom tooth removal for £495 while it cost £150 in other dentists."
• "£600 for an antibiotics prescription? I called up incredibly stressed because my 6-year-old had an abscess. Aside from the fact of the disinterested tone, the guy on reception told me it would be £595."
• "Had one of my Wisdom tooth extracted today with ease after I could no longer wait for NHS long waiting list, the procedure was pain-free and fast, but no post extraction care instructions were given to me, only prescription for antibiotics was handed over to me, which was not fair enough for a procedure that cost me £795 pounds aside appointment fee."
• "Very unprofessional money mad place, definitely not patient-friendly services, lack of compassion and very limited treatments offered."