Pho Reviews Summary

Food Quality

Pros:

• "The pho, though lacking hoisin, dazzled with rich flavors."
• "The house pho isn’t bad, but the shrimp and chicken rice and the salt and pepper wings hit the mark, especially in Leicester."
• "The food is excellent, loads of flavor and freshly prepared."
• "Both the mains did not disappoint one bit. They were really flavorful and very fresh tasting."
• "Food was amazing, never had Vietnamese before and it was really tasty."
• "I had the Vietnamese Noodles and Chicken Wings! Recommended by Nikola."
• "The food was amazing! Lovely service with a smile, couldn’t fault Celina with the recommendations too!"
• "Enjoying our Christmas night out we decided to come to Pho, absolutely exceptional service from Olivia, extremely knowledgeable about the menu and lovely recommendations about the food, which was beautiful."

Cons:

• "The culinary journey at Pho Restaurant delighted our senses. My choice of fried rice, aromatic and inviting, leaned a tad oily for my taste but left a lingering savory impression."
• "Although the restaurant can be busy on weekends, particularly Saturdays."
• "Loved the food and drinks and the staff were super super lovely. The absolute only reason it didn't get 5 stars is simply down to the price of the menu, which was rather expensive."
• "The food was lovely, but unfortunately me and my friends had a very disappointing dining experience at this restaurant."
• "The food was great but the staff were inattentive and completely incompetent. Didn’t have enough cutlery at our table and drinks took forever."
• "I've had a great time both times I've been here, with good customer service maintained despite the current situation and rush. The only small issues are that the food might be a tad too salty for some."
• "As a Vietnamese, I am very unhappy about the food of this place. The soup was too oily."
• "The prawn curry had beef in it which wasn’t requested."

Service

Pros:

• "The staff was really polite, and their service was great."
• "We were served by Cilian today, extremely friendly and welcoming."
• "Our lovely server Philly, was incredible, looked after us and made us feel at home."
• "The waitress Nikola was very young charming waiter. It is the best waiter service I experienced in the UK."
• "Phillieppe was a fantastic server, super friendly and helpful and made our first ever visit to Pho a brilliant one."
• "I came to eat at Pho for the first time, and I was served by a lovely lady called Nikola, she made me and my family feel welcome."
• "Have visited this restaurant multiple times during business trips recently and the food has been amazing, loads of flavour and freshly prepared, staff are all enthusiastic and keen to engage about the menu."
• "Angel my waiter was AMAZING, it was a very busy night and they were super accommodating finding me a table."

Cons:

• "Service was outstanding from the staff however. A certain ginger woman was unbelievable, came and sat with us like we knew her. I found it really uncomfortable and she didn’t understand personal space at all."
• "Service was good, but we waited over 40mins for the food to arrive (there were only two other tables of customers and it was 4pm so it was as quiet as can be so no excuse for the food to take so long), and when the food did arrive it was luke warm."
• "Having eaten here a few times and always been satisfied we booked as a group of friends for dinner. Incredibly slow service, 20 minutes before even a drink order was taken. Food wasn’t particularly hot."
• "My favourite place to go to for safe gluten free food when eating out. At least 95% of the menu is GF and the server normally asks if you have any dietary requirements/allergies so they can take special precautions in the kitchen."
• "It wasn’t what I was expecting the food was very salty and oily. The chicken wings were bland and the famous squid we were recommended didn’t taste of anything other than a lot of salt."
• "The food is really nice and tasty it’s just that the portion size isn't great. i feel as though you get less than what you paid for."
• "This place has fallen off a cliff recently- used to religiously eat here but the awful staff have been a major put off."
• "Bit disappointed here, the food was good but we came on a fairly quiet Tuesday night. We had to chase our food several times, and even asked for our mains to be started before the starters were finished however we still had a wait."