Pho Reviews Summary

Food Quality

Pros:

• "Food was amazing, Pho never disappoints!"
• "The food is really nice and healthy."
• "The Pho Bo Num Trung is so good."
• "The food here is awesome!"
• "The prawns were huge and tender."
• "The Pho was great, really hearty and tasty."
• "The food is absolutely spot on, cooked to perfection and incredibly tasty."

Cons:

• "The bun bo hue was bland and I had to add loads of chilli oil just to make it taste nearly authentic."
• "The most tasteless Pho I've ever had."
• "Pho wasn't the authentic pho."
• "Major letdown was soup wasn't hot enough."
• "Most bland pho broth I've ever had."
• "The pho was quite disappointing, quite watery and bland; wasn’t visually appealing."
• "The food was too cold and not so tasty."

Service

Pros:

• "Staff are very accommodating, specially the General manager Sithu."
• "Still the staff was great and quick with the dish."
• "The staff were Uber friendly and attentive."
• "Yna, the waitress was amazing."
• "Staff SUPER friendly and the food was amazing."
• "Delicious food, great staff, prompt and friendly service and the food was authentically prepared."
• "The staff all have awesome senses of humor, and really great service."

Cons:

• "The waiter messed up our order and then reprimanded us later."
• "Sadly, this visit was supposed to be a great experience but resulted in a bad one due to the poor service and the pedantic person with red hat."
• "We were waiting for everything (apart from the bill) 40 min for simple drinks 50 min for starters 1 hour for standard food ...."
• "We waited 30 minutes for drinks then my friend went up to the cashier desk to ask why we had been kept waiting then he just said 'Sorry I’m busy'."
• "Appalling service. A hapless and spaced out waiter tried to memorise our order, got it wrong and my main had to be sent back and redone."
• "Service was awful. This is the third time I’ve been to this branch and it took so long to get served."
• "Food was all right but service was terrible."

Atmosphere

Pros:

• "Nice environment nice staff great food especially for the price and lovely cocktails."
• "The ambience is chilled as it's a nice place to take friends or family."
• "The location is not bad and the atmosphere is also great."
• "Restaurant was busy and had a nice atmosphere."
• "Wonderful atmoshphere."
• "Great atmosphere, awesome, calm music."
• "Lovely restaurant with excellent service and delicious food."

Cons:

• "The AC is sometimes too cold and they tend to play the music very loudly in the evenings."
• "FREEZING as the door was continuously left open - certainly will not return."
• "We noticed a bad smell across the restaurant which came from the kitchen."
• "Only thing I didn't like was the semi loud music, which made conversations a little difficult."
• "Had a table beside the entrance - FREEZING as the door was continuously left open - certainly will not return."
• "Don't get seated near the door, you will share your meal and space with an endless stream of takeaway delivery drivers who ruin any atmosphere."
• "At all costs avoid the table betwixt front door (sans vestibule) and service counter- unless you enjoy a steady stream of: sweaty, helmeted delivery drivers shoving their packs in your back."

Value

Pros:

• "Nice food but left with a poor taste of bad management."
• "For 10£ the bowl dishes are definitely worth it!"
• "Not only an incredibly fair price but the quality was shockingly good."
• "Their prices are extremely affordable and you definitely get your money’s worth."
• "I definitely recommend for an affordable dinner out."
• "This place has a lot of really good food for the money."
• "Highly recommend if you are in the area and looking for somewhere to eat that’s not too pricey."

Cons:

• "The drinks are served almost half and priced way too much!"
• "I paid 5£ for half a glass of non-alcohol drink and it was just soda n flavour!"
• "The price was around £12 which is ok."
• "Really overpriced for the quality - there’s plenty of better options nearby!"
• "But overall I would NOT recommend it, especially cause it's quite pricy for what you get."
• "Too expensive for the quality of food, drinks, desserts, and service."
• "Good value with the exception of the beer (£3.90 for a small bottle)."