3thirty Salon Reviews Summary

Stylist Expertise

Pros:

• "Tiff understood what I wanted and exceeded my expectations, the treatment made my hair stronger than before the colour."
• "Lisa was great, she shaped my hair to really bring out the curls and my god, I went in with mostly wavy hair and came out with some POPPING curls."
• "Andrina walked me through everything she was doing and helped me decide on the length for my cut."
• "Had the most amazing hair cut today with Tiff she really knows how to cut curly hair."
• "Lisa really brought out the CURLY hair I never knew I had."
• "Damien cut my hair beautifully, got rid of the dry ends without losing too much length."
• "Cannot recommend this place enough! Lisa was an absolute LEGEND! Brought life back to my hair, it’s never been this healthy & curly and I absolutely love it 🥹!"

Cons:

• "Sadly, the cut hasn’t achieved what I’d hoped for and my curls are quite frizzy, misshapen and limp."
• "The hairdresser decided she knew best and cuts chunks off and I ended up with an 80s style haircut which is very nice if you like that style but it is not to my taste."
• "Now my hair is choppy, too short and generally messy."
• "The stylist completely hacked at my hair and cut it unevenly, one side of my hair is longer than the other and parts of my hair are significantly shorter than the rest."
• "Terrible cut in October 2022. Lisa chopped so much of her hair off that when it is straight, it now hardly reaches her armpit and when curly, it is a round circular Afro shape which we did NOT ask for."
• "All the natural wave has been cut out, left with weird short bits that do not work - a frizzy mess."
• "She not just took too much off but hacked three layers into my hair, like steps."

Customer Service

Pros:

• "The staff are amazing and really take the time to discuss the haircut and objectives!"
• "Such lovely service, very professional and I felt really looked after."
• "Absolutely worth it, and can’t wait for my next appointment!"
• "We travelled over 100 miles to come to the salon and it was worth it!"
• "This is my favourite hair salon. Extremely professional and one of the only places where you can trust every stylist to take your appointment."
• "I’ve been going to three thirty for over 3 years. The level of service is outstanding."
• "The team at 3thirty are patient, offer exceptional customer service, and an amazing ambiance."

Cons:

• "All in all a very average but expensive experience."
• "I wouldn't go back."
• "I will never visit this place again."
• "I've decided from now on to find a different hairdressers."
• "Would not return ever and am very disappointed as they say they specialise in curly hair, mine has been ruined."
• "Unfortunately, I had the worst haircut of my life here (and the most expensive one)!"
• "Unfortunately I will not be going back."

Salon Atmosphere

Pros:

• "The salon is stylish and has a very chilled vibe – I love the calmness in the washing area downstairs."
• "It’s lovely, clean and inviting to come into."
• "From the moment you walk in you feel relaxed."
• "It's got a great friendly relaxed atmosphere, great facilities, they offer complimentary drinks upon arrival."
• "The salon has a really friendly and warm vibe and instantly apparent professionalism from the staff."
• "The salon is absolutely beautiful. I was warmly welcomed by Kamal on reception."
• "Wonderful experience. Beautiful calming salon and Friendly staff."

Cons:

• "The salon itself was at one point extremely hot due to the hot weather outside - their fans weren't enough."
• "And the towels smelled really funny."
• "The receptionist who is always really rude and abrupt, and makes you feel like a nuisance for asking questions about availability."
• "This hairdresser was unprofessional, never apologized (although she said that she had!) and was rude, uncaring and dismissive."
• "He was patronising, did not want to listen to me, said 'ah yeah everyone wants the same' barely let me speak and did not pay attention when I showed him a reference picture."
• "Also, was not offered a drink other than water and the hairdresser clearly wanted to go home, the appointment felt rushed."
• "I was supposed to get a haircut today and travelled all the way from Italy for it... the salon has just informed me that the hairdresser has called in sick today and my appointment needs to be cancelled."