Big Penny Social Reviews Summary

Ambiance and Space

Pros:

• "This is a nice venue to go drinking at in the sun or rain especially with groups of friends, as the inside is massive with good music helping to maintain a good vibe."
• "On arrival I was taken back to how huge this place is on the inside!"
• "Had a lovely beer and pizza outside on a quiet Monday afternoon. Really chill, great service and lovely beer garden to sit in the sun."
• "Great atmosphere and beer but the food is honestly terrible, and shockingly overpriced."

Cons:

• "Bathroom is too open."
• "Sadly let down by the service, hardly any filling in sandwiches tasteless, drinks were weak and awful."

Food and Drink Quality

Pros:

• "There are a good few beers on offer, with the lager I had being a perfect balance being light yet having a good level of flavour and a little zing to it."
• "Visited for a lunchtime drink during the week whilst the Women's World Cup on. Friendly bar staff, good selection of beers etc. Pizza and garlic bread very nice."
• "AMAZING open beer hall for shows and gathering with friends. Great open back patio for nice weather. All the drinks are perfect, if their type suits your fancy."

Cons:

• "The pizza was a let down lacking a light crust and a more flavourful cheese."
• "Food was very very disappointing for what you pay! We will never come here to eat again, as it’s so expensive for what you get!"
• "Great atmosphere but the food is seriously mediocre. I had a chicken burger and it was greasy and tasteless."
• "Beer was great, nice and spacious venue. Unfortunately the salmon salads we got were absolutely ghastly."

Service and Staff

Pros:

• "Staff are very sweet and helpful."
• "Had a birthday party here, and wonderful staff could not have been more helpful."
• "Fantastic Bar with, friendly staff and I love that you can still get table service."

Cons:

• "Very unimpressive. not accessibility friendly, not well located for anyone that is mobility impaired, not well signposted and the bar staff at all rude and ignore people who are slow and walking with a stick."
• "Food is below average and the ordering system makes it very hard to ask questions. I also didn’t like that they force service charge on you before you’ve even experienced any service."
• "So far, not a great experience. First round of drinks took 15+ minutes to arrive after chasing, not even an offer of any compensation."