Address: Yateley Rd, Sandhurst, Berkshire GU47 8JQ, United Kingdom
Phone: +441252871007
Rating: 4.4
based on 168 reviews.
Facilities & Activities
Pros:
"Loads to do including the soft play which is huge and like a maze as well as the animal farm and some rides to choose from."
"Awesome indoor place for children & awesome farm great animals & staff very friendly."
"Lots for children of all ages to do. Play areas, petting areas, boating lake and plenty of land to blow off steam."
"Nice afternoon out for kids. Animals seem to be well looked after."
"I visited the park with my 17 month grandson and son and was very impressed with the layout of the outdoor park."
"Outside in the play farm there's SO much to do from construction to jumping pillows, animals, train, boats, playground, walk around the lake."
"The outdoor farm has so much to do and really great for the overall price."
Cons:
"The most shocking service ever. With the highest soft play rates in the area... Rude staff, closed the outside area at 4:30 and kitchen at 5."
"Very pricey. Took our baby for a visit, cost best part of £15 - just for the mini zoo without the playbarn... and some of the animals appear thoroughly depressed."
"The whole area very dirty and covered in rubbish."
"Not a lot to do there. It's a once visit kind of place. Some staff are rude."
"Too many older kids not being supervised are running around in there and pushing my children over."
"Quite expensive for what it is, if your child is small then I would not recommend, the under 4 section is always over run with older kids."
"The indoor play area is completely shut at the moment."
Value for Money
Pros:
"It’s also one of the cheapest so I cannot fault Jake’s! We will be coming back soon!"
"Great value for money and the kids loved every minute of their stay!"
"Can't rate it highly, I really think it is great value for money."
"Such an amazing place at such good value !! There is everything here to cater for a wide range of interests."
"As far as soft play centres go, this one is pretty good."
"Love it here. Very good value for money. Lots of things for my girl to do, including mini farm, indoor soft play, jumping pillows, outdoor playground, boats to drive in the lake, mini train, just to name a few."
"Best place to take your kids for day for 1hr for every day a week month or like we do a yearly pass and go all the time."
Cons:
"The farm is really expensive for its size and the fact that a lot of it you have to pay extra for lots of activities seems very money grabbing."
"It was over £20 for two adults and 2 kids (3&1) today and would have been another £25ish to do the farm as well. It just feels overpriced imo!"
"Food overpriced."
"A jug of squash cost the same as a bottle of squash itself, £3 odd."
"Also entry price is on the expensive side too considering train and boat rides not included."
"£15 for one adult and one child aged 6yrs for inside and out."
"It’s a bit too expensive and almost all the experiences inside are paid extra."
Safety & Cleanliness
Pros:
"We found it clean and fairily safe."
"The staff ensured excellent standards of hygiene were maintained throughout the park."
"Staff were super diligent with all cleaning of not just equipment but fencing seats and tables too."
"Really nicely organised soft play indoors. Currently doing very well to keep sensible numbers and distancing."
"The farm is clean and well maintained and there are plenty of areas to clean and sanitise hands."
"The place is also spotless with attentive staff constantly cleaning and clearing."
"The attention to people's safety was clearly paramount."
Cons:
"This place is extremely unsafe."
"Our little one walked straight up to exposed live plug sockets."
"The reptile house is a sorry place with dozens of flies sitting on rotting fruit for the animals."
"The softplay is pre booked and is quite often massivly over booked."
"The outdoor play areas and toys just felt pretty run down."
"The animals weren't looked after at all, had bugs on them and wasn’t clean."
"No paper towels in some of the hand washing stations."
Staff & Service
Pros:
"Staff very friendly especially the lady on the farm very helpful & a lovely lady she's full of information on all the animals."
"Staff are lovely and the animals are clearly very loved and well looked after."
"Staff were super diligent with all cleaning."
"The staff were all very friendly and efficient. From front staff to kitchen & all the young people employed. Very polite & happy to chat."
"The staff are welcoming and helpful to answer any questions about the animals."
"Really friendly staff."
"Wonderful staff, my son went into sensory overload and they kindly let us upstairs to a quieter area so he could calm down."
Cons:
"The most shocking service ever. With the highest soft play rates in the area... Rude staff, closed the outside area at 4:30 and kitchen at 5."
"We took my daughter here for her bithday party and paid £18 per child. Staff were not great at communicating with us at all."
"definitely don't go❗️❗️"
"Staff were very rude on reception and said 'the parents of the planned birthday party are aware of the charges'."
"The staff incidents include leaving the coffee shop door open for children to go into the kitchen area - one leaned on it, fell in and hit her head on the hard floor and the staff just ignored it."
"Only short fall would be the very young staff, a bit rude at times, not all of them but the majority of them."
"Staff were young and unprofessional. We wouldn't recommend."