Heaven Reviews Summary

Security and Staff

Pros:

• "Security is tight, but that is to be expected in this day and age, but no bouncer or security guard was rude to either of us even with our complete unfamiliarity with the venue."
• "They were super nice and helped me. Thank you so much!!"
• "You always feel safe with the security, the venue is spacious, and the other clientele here are generally nice; I always meet new people whenever I go."
• "The security and staff here are always polite, friendly, and very helpful, and I witnessed them assisting disabled party goers with lots of respect and care."
• "The security, although there are some bad experiences here in the reviews, are usually very nice, they actually smile which is rare for security at clubs in London, and will usually treat guests with respects and play along with jokes whilst also taking their responsibilities of keeping everyone safe seriously."
• "Just wanted to give a massive shoutout to Jess, Nick, the lady running the security cameras that night and all the other incredible Heaven staff for taking care of my friend when she had an incident with a person in the club."
• "I have also came to believe that Heaven’s staff are serving with good integrity."

Cons:

• "We’ve been before and it’s been usually fine, but tonight security were extremely rude."
• "Very biased door staff who give you attitude just for being there."
• "Super rude and discriminating security."
• "The staff on the door are rude, unkind, power-hungry and discriminative."
• "Workers (security) are completely racist."
• "The bouncers were incredibly hostile and it seemed a malicious deliberation to specifically remove me and one other woman of colour from the queue and tell us 'we weren't allowed in', and upon questioning just respond 'you know why'."
• "The security staff are very aggressive, they didn’t let my friend and I in without any explanations."

Atmosphere and Entertainment

Pros:

• "Huge dance floor. Happy crowd. Great dance music."
• "The music is always banging. They play songs which people might find cringe, but honestly its great stuff to sing along to."
• "The music is great (we often went to different floors throughout the night), and there was a show at 0100 which was also good."
• "Got to see some amazing drag performances with some ICONIC Queens!"
• "Heaven is great! Only place I would go sober clubbing!"
• "Always had amazing nights here. Trendy and you feel very comfortable to express your true self."
• "From the moment you step inside, you're transported to another world, filled with pumping music, stunning visuals, and an electric atmosphere that's hard to beat."

Cons:

• "The music selection and the DJ at the time were also impressive."
• "Mostly pop music you can dance on and really cool drag queen performances every night."
• "Music is at a good level, there’s lots of different parts to explore and the atmosphere is very lively."
• "But inside the atmosphere is amazing. Not been to a club like it for a long time!"
• "The vibe inside is lit! I would totally recommend this place."
• "Despite crazy amount of ppl for the new year eve, the crowd was very organised and it didn't take long from waiting outside thru payment clorkroom drink and to diving in the dancing floor."
• "The club boasts three main underground areas and lots of lights and lasers with an incredible sound system that made for a very fun and unforgettable night."

Accessibility and Inclusivity

Pros:

• "This venue is wheelchair accessible, although a wheelchair would not be able to get to the upstairs rooms."
• "The entry price is not extortionate, £1 for students and sometimes you get a free drink with that."
• "It has a great atmosphere and affordable if you have your student card."
• "The drinks are affordable and the charitable contributions made by Heaven are fantastic to see."
• "Plus it's only 4£ for students on Saturdays and 1£ on weekdays."
• "It's a huge gay club with plenty of bars and space to dance. Just five pounds to get in."
• "My favorite club in London! Everyone is so nice, the music's fun and the ambiance is great."