Krispy Kreme Enfield Reviews Summary

Staff Service

Pros:

• "The staff offered free doughnuts to try and honestly that made my day."
• "Staff member Mohammed was a pleasure to be served by, who was very attentive and gave us great recommendations on the donuts."
• "I was served by a man called Ali recently and he was incredibly nice and kind."
• "Had an amazing time here with the family...loved watching the doughnuts cook. We were served by HANNAH who was patient and helpful and always smiling."
• "The likes of Aliz,Jackie,Alan,Carl to name a few,are 5STAR employees and have given us great experiences over the years."
• "I went there with all my family a few weeks ago and we were served by Ali and Mirela. Really nice people, warm, kind and friendly."
• "We had a wonderful time at the this Krispy Kreme store! The staff were absolutely incredible & welcoming."

Cons:

• "The store, it lacks atmosphere."
• "Staff could also do with additional training in making some of the drinks."
• "Shut experience staff are rude and dont flow basic rules hanging out the window on her phone tell me to wait as she finsh a phone call to a boyfriend even know I been in the drive through for 45 mins for 6 cars this place is soo bad it unbelievably."
• "Server was very rude and unhelpful."
• "The staff can be friendly enough but if there is a queue then there's no support and customers are left waiting."
• "Really really really bad customer service it's like they don't want to be there especially the young black girl my god never seen someone behave in such lazy manner."
• "Very rude staff!"

Product Quality

Pros:

• "Great value for money."
• "Nice to be able to see the doughnuts being made fresh in the kitchen though."
• "They actually make the original glazed donuts here fresh and you can watch as they make them!"
• "The doughnuts tasted amazing!"
• "Donuts fresh and yummy."
• "The dough of the donuts was delicious."
• "The donuts themselves are gorgeous and well worth waiting to get :-)"

Cons:

• "The quality? The doughnuts are OK but the coffee is appalling."
• "The most disappointing was being given old donuts that were dry and rubbery, very distasteful!"
• "All the other donuts are dated and not fresh at all."
• "However on a recent visit the doughnuts tasted very stale like they were from the day before."
• "The doughnuts are OK, mostly dry."
• "I do not recommend their coffee, it's horrible!"
• "decided to get a oreo milkshake and hubby got a hot chocolate which were disgusting."

Store Experience

Pros:

• "Nice coffee and during their happy hour they hand out free hot glazed doughnuts."
• "A wonderful place to get caffeine and sugar."
• "The place was clean, air conned. Just a good day out."
• "Such a nice place and I'll definitely return again!"
• "Whats left to say....Krispy Kreme is the best place for doughnuts! Fast and great service and amazing to drop by quickly, the doughnuts are fresh and incredibly tasty with a variety of types of doughnuts and fillings."
• "Store smells awesome. You can enjoy viewing how doughnuts are fried and sugary glassed."
• "Nice spacious store with seating and felt nice and airy and clean and comfortable."

Cons:

• "The parking spaces are ridiculously tight and so I couldn’t get out of my car without hitting the door next to me."
• "Lots of rubbish around, probably because it was so busy at the counter."
• "Overwhelming and fairly unpleasant smell of hot oil throughout the whole store, something not experienced before."
• "The place really could do with a good clean. Toilets never seem to be in use."
• "Store not very inviting. Dark and more like a warehouse."
• "Floors and tables are always sticky."
• "Don't use the toilets, they are pretty horrific and floor is nice and slippery!"

Value for Money

Pros:

• "Used their online click and collect service during lockdown to make an order for a few days in advance. Absolute breeze!"
• "i came from Beckton to visit family in Enfield 05/09/2020 so we decided to get doughnuts as we dont normally come here and its been a long time the workers recommended me a deal for the double dozen you get the second box for £8 which is a bargain."
• "People love Krispy creme in the United States because it’s a cheap Quality doughnut cooked on site."
• "Prices are good and the 12 warm iced ring doughnuts were definitely worth the extra fiver!"
• "I ordered 3 boxes of doughnuts, and thankfully she stated if i buy 4 boxes, i could receive a discount."
• "If you complete the survey online with receipt number then you can get a free doughnut."
• "Had coffee and doughnut for £3.95."

Cons:

• "the prices are ridiculous. we used to get a free doughnut when we went in there to but doughnuts but they dont do that anymore."
• "Great donuts one star for my experience drove out my way to use my app for a free donut only to be told it's only valid for a cold donut and not a fresh one!"
• "Krispy Kreme will take your money and give you nothing in return and Uber Eats are 100% waist of space and time."
• "It is pricey. For me it is for when I wish to make a day special."
• "maybe I'd have them a bit more often if they weren't so expensive as even the original glazed one's are well over a pound now!"
• "Only downfall is how expensive these donuts are."
• "Krispy creme should be ashamed of themselves it’s ridiculously expensive £13 for 12 doughnuts."