Isabella Grace Reviews Summary

Category: Bridal shop

Address: 40 Mount Ephraim, Tunbridge Wells, TN4 8AU, United Kingdom

Phone: +441892513023

Rating: 4.9
based on 265 reviews.

Consultant Service

Pros:

  • "Carrie is so experienced and I actually ended up saying YES to the dress!"
  • "Carrie was wonderful and so helpful. She put me at ease and made the whole day lovely."
  • "Lisa was so friendly and knowledgeable, suggesting dresses to suit my body type and style which made me feel so relaxed."
  • "The lady who did my appointment was so helpful and knowledgeable."
  • "Carrie, our consultant, was amazing. She is obviously extremely good at her job - she listens so well and made the whole experience a total pleasure."
  • "Carrie was very patient and genuinely wanted to make sure I was comfortable and she was not pressuring at all."
  • "The lady who looked after me was so kind, understanding and not pushy at all."

Cons:

  • "The stuff was being very patronising and told not to touch and even look at the dresses as they ‘do things differently here’."
  • "Gabriella was very stand offish and rather snobby towards me."
  • "When we wanted to make pictures of me in the dresses we were denied."
  • "I won't be returning, as I left feeling very uncomfortable."
  • "However, the first part of the experience definitely needs work."
  • "Found the atmosphere to be rather pretentious."
  • "It really does not sit well with me charging for appointments."

Boutique Atmosphere

Pros:

  • "The shop itself is as beautiful as the bridal shops you always imagine and it makes you feel like a princess from the off."
  • "Not only are the dresses beautiful but the boutique itself is stunning too."
  • "The shop itself is beautiful and welcoming with private fitting rooms and an amazing atmosphere."
  • "The shop itself is really nice and everyone there was kind and welcoming."
  • "The shop is beautiful and stunning to look at, it was the most special moment for me and my Mum and one I will not forget in a hurry!"
  • "The shop itself is beautiful, you have your own private room and there is a luxury feel to it."
  • "The boutique is beautiful and has a lovely relaxing atmosphere with such a wide selection of dresses!"

Cons:

  • "Most of dresses I have tried here were disappointing, the experience was saved by the last dress, which I did heavily insist on trying from the rail."
  • "I did buy the dress at unexpectedly pleasant price but I will not recommend this place and I will not come back for accessorising it."

Dress Selection and Pricing

Pros:

  • "The collection of dresses is also incredible!! Of all the other dresses that I tried on, no other boutiques stocked a dress anything like the one I chose at Isabella Grace's."
  • "We chose 'the dress', which is beautiful and very reasonably priced."
  • "The selection of dresses is amazing."
  • "Isabella Grace has a beautiful range of dresses, varying in style, size and prices."
  • "The dresses are stunning & to top this exceptional experience off, the dresses are reasonably priced too."
  • "All the dresses were beautiful and there was a huge variety of different options and prices, all of which I wanted to wear!"
  • "The prices were very reasonable and they had a mix of different priced dresses."

Cons:

  • "Looking through the reviews people mention that the dresses are highly priced."
  • "The exact same dresses here are about £200 more expensive than in other shops selling the exact same dress in nearby towns."
  • "I also felt a lot of dresses were very samey, vast majority being lace A-line or mermaid/fit & flare."

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