Address: 40 Mount Ephraim, Tunbridge Wells, TN4 8AU, United Kingdom
Phone: +441892513023
Rating: 4.9
based on 265 reviews.
Consultant Service
Pros:
"Carrie is so experienced and I actually ended up saying YES to the dress!"
"Carrie was wonderful and so helpful. She put me at ease and made the whole day lovely."
"Lisa was so friendly and knowledgeable, suggesting dresses to suit my body type and style which made me feel so relaxed."
"The lady who did my appointment was so helpful and knowledgeable."
"Carrie, our consultant, was amazing. She is obviously extremely good at her job - she listens so well and made the whole experience a total pleasure."
"Carrie was very patient and genuinely wanted to make sure I was comfortable and she was not pressuring at all."
"The lady who looked after me was so kind, understanding and not pushy at all."
Cons:
"The stuff was being very patronising and told not to touch and even look at the dresses as they ‘do things differently here’."
"Gabriella was very stand offish and rather snobby towards me."
"When we wanted to make pictures of me in the dresses we were denied."
"I won't be returning, as I left feeling very uncomfortable."
"However, the first part of the experience definitely needs work."
"Found the atmosphere to be rather pretentious."
"It really does not sit well with me charging for appointments."
Boutique Atmosphere
Pros:
"The shop itself is as beautiful as the bridal shops you always imagine and it makes you feel like a princess from the off."
"Not only are the dresses beautiful but the boutique itself is stunning too."
"The shop itself is beautiful and welcoming with private fitting rooms and an amazing atmosphere."
"The shop itself is really nice and everyone there was kind and welcoming."
"The shop is beautiful and stunning to look at, it was the most special moment for me and my Mum and one I will not forget in a hurry!"
"The shop itself is beautiful, you have your own private room and there is a luxury feel to it."
"The boutique is beautiful and has a lovely relaxing atmosphere with such a wide selection of dresses!"
Cons:
"Most of dresses I have tried here were disappointing, the experience was saved by the last dress, which I did heavily insist on trying from the rail."
"I did buy the dress at unexpectedly pleasant price but I will not recommend this place and I will not come back for accessorising it."
Dress Selection and Pricing
Pros:
"The collection of dresses is also incredible!! Of all the other dresses that I tried on, no other boutiques stocked a dress anything like the one I chose at Isabella Grace's."
"We chose 'the dress', which is beautiful and very reasonably priced."
"The selection of dresses is amazing."
"Isabella Grace has a beautiful range of dresses, varying in style, size and prices."
"The dresses are stunning & to top this exceptional experience off, the dresses are reasonably priced too."
"All the dresses were beautiful and there was a huge variety of different options and prices, all of which I wanted to wear!"
"The prices were very reasonable and they had a mix of different priced dresses."
Cons:
"Looking through the reviews people mention that the dresses are highly priced."
"The exact same dresses here are about £200 more expensive than in other shops selling the exact same dress in nearby towns."
"I also felt a lot of dresses were very samey, vast majority being lace A-line or mermaid/fit & flare."