"Emma, the sweetest lady, so experienced in the bridal industry and she was just fabulous with us."
"The staff were all very welcoming and friendly we felt very at ease."
"Zena was so nice and patient she let me try on as many dresses as I want made me feel very comfortable and I purchased my dress."
"Chelsea was incredibly helpful and friendly."
"Lottie was absolutely amazing and helpful! She listened and was patient as we tried on a few dresses."
"Ira was SO sweet and listened to everything I had to say."
"The customer service I received from Dawn was incredible, she gave great advice, put so much effort in and made me feel amazing!"
Cons:
"poor communication and the staff team at milton keynes wasn't welcoming, really uncomfortable atmosphere."
"After a terrible experience at Wed2b Baker Street and being told I wasn’t allowed to try any more dresses on I made a complaint."
"She was pressured into buying and safe to say returned the following to return as it wasn’t her dream dress."
"She barely interacted with us and we just felt like such a burden to her."
"The saleswoman was extremely rude and distracted."
"No help given by staff at all."
"We were left without a huge amount of guidance to choose only 4 dresses."
Dress Selection & Quality
Pros:
"There was a nice range of dresses to choose from."
"All the dresses are beautifully made, and such a large range of designs."
"Absolutely fantastic customer service, lovely clean store and the dresses were all beautiful."
"All the dresses are sorted by size so you can get a really good idea of what styles suit your body shape."
"The store has a fantastic range of dresses in every style and every size and they are all very reasonably priced."
"They have a beautiful range of bridal dresses to suit all sizes - although 'Off the peg' The prices are excellent value and very good quality."
"There was a good selection of dresses and the fitting rooms and decor was elegant and lovely."
Cons:
"Every plus size dress available looks exactly the same level of drab with a varying level of glitter??"
"Turned up for my first bridal dress fitting experience and I literally had 3 dresses to choose from in my size."
"Firstly there were probably only about 10 or 12 dresses on the rail in my size."
"Whilst they have an entire floor of gowns for the slimmer figure, I had around 7 to choose from, 3 of which looked like or were the exact same dress."
"the size I needed they only had about 5 dresses and there were all like net curtains."
"Got a wedding dress from here off the peg I was told to keep it in the box .... took it out the bag and box to find the bottom of the dress was damaged."
"But I’ve just been for my dress fitting to find that the zip is broken, the back has stains and I’ve been sold an underskirt that I don’t actually need with this style of dress."
Shopping Experience
Pros:
"It was a great experience and I cannot wait to wear my dress on my wedding day."
"Cannot recommend enough, amazing from start to finish!"
"The whole atmosphere at this store was welcoming and the staff I came across were super polite."
"The store is very spacious with comfy sofas and changing rooms."
"This is a bridal store that sells the discontinued stock. So the dresses there you buy off the shelf. Not for everyone but the prices were amazing!"
"The whole experience from start to finish made me feel like a princess and so at ease!"
"Would recommend to anyone, my family and I had a great time and found my dress so easily!"
Cons:
"We ended up waiting until 10 to 5 to actually try on any dresses. The store closes at 5 and we felt really rushed and not helped at all."
"The store can get busy middle of the day on weekends so either come prepared to wait or arrive nice and early!"
"If you’re a woman with curve, I highly recommend you avoid this chain."
"I Was only allowed to try 5 dresses on (even though we were the only ones in the store)."
"They don't offer bookings so we had to wait - not for too long though."
"dont go too this place unless you want to be made to feel you are an inconvenience."
"Very disappointed that after waiting 5 hours, one person ruined the whole experience for us."