Halo & Wren Bridal Reviews Summary

Customer Service Experience

Pros:

• "I can't recommend Halo & Wren enough! Each time, always left feeling super happy and not pressured at all!"
• "Had a really great appointment today with Jemma, she completely understood me, my taste and knew exactly what dresses to bring to me."
• "Hugely recommend! I had the best experience at Halo & Wren when looking for my wedding dress."
• "I had such a wonderful experience at Halo & Wren and can't recommend the team highly enough."
• "A big Thank you to Mya and Maisie on helping me find my dream wedding dress."
• "I've just ordered my dress with Halo & Wren, I dealt with George who was amazing and knew everything there is to know."
• "I had the best experience at Halo & Wren, the dresses there are stunning and there’s not many shops with the same quality."
• "Had a fantastic experience at Halo and Wren and was lucky enough to find my dress."

Cons:

• "Halo & Wren didn’t match up to my expectations. Highly disappointed with the service and the state of the dresses."

Dress Selection and Quality

Pros:

• "The store itself is so beautiful, my mum and I felt so at ease heading in, we were genuinely sad about leaving."
• "The choice of dresses was better than I expected and I pretty much liked every single gown I tried on."
• "Not only is the shop itself stunning, it has such an amazing collection of dresses from contemporary designers."
• "The selection of dresses and designers is exquisite and I found my dress with ease."
• "They stock such modern designers. I went for something that still had the traditional bridal feel but also had modern twists."
• "The decor is gorgeous with a perfectly curated selection of dresses to choose from, with an amazing selection of accessories to compliment."
• "The dresses were all stunning and modern and the shop itself was beautiful."
• "The shop is lovely and they have a great range of dresses."

Cons:

• No direct cons related to dress selection and quality were mentioned, indicating overall positive feedback in this area.

Atmosphere and Store Environment

Pros:

• "The appointment was super relaxed- Jemma is an oracle for all things wedding! The dress came home with me that day✨"
• "I actually left the shop feeling the most confident I have in years. I found my dream wedding dress here, I didn’t even need to go anywhere else."
• "The booking process is easy and the shop itself is beautiful, spacious, and relaxed."
• "The shop is beautiful and the set up of picking gowns to try is really well managed."
• "I loved my experience at Halo & Wren. George went above and beyond to make me feel comfortable."
• "I don't think a more positive experience at a bridal shop exists. Jemma, the owner of Halo & Wren, is such a welcoming, friendly person."
• "The whole Halo & Wren Bridal experience is truly authentic!"
• "Having been completely petrified about shopping for 'the dress', the wonderful Maisie worked her magic and found me the one."

Cons:

• No direct cons related to atmosphere and store environment were mentioned, indicating overall positive feedback in this area.