The Colney Fox Reviews Summary

Food Quality

Pros:

• "Food very good, well prepared and presented."
• "Food was excellent! (especially the scallop and king prawn in cheese sauce starter)."
• "The food was really nice but the service let it down."
• "I'm a huge fan of their pear and blue cheese pizza (I add crispy duck), and their Sunday roasts."
• "Absolutely delicious. Literally one of the best fish and chips I've ever eaten anywhere."
• "The lasagne was the best I have ever had."
• "The food was delicious, kids had a burger and lasagne - they ate the lot."

Cons:

• "£18 for a cold, soggy, mess on a plate."
• "But the very next day four of our family had sickness and dia3."
• "Ordered 5 meals and sent back 4 as they were really poor quality (chicken pies with no fillings)."
• "Unfortunately this was the worst chicken banquette that I have ever had, it contained more fat, yes fat than chicken."
• "The food is what let you down. The portion sizes were very small and the quality of the food overall was not worth the money."
• "The chips were hard in the middle and definitely not triple cooked as the menu suggests."
• "The food was terrible I had slow cooked pork belly and well I was shocked at the poor quality of the meat and the roast potatoes were hard."

Service

Pros:

• "Service was very good, very attentive and responsive."
• "The staff were amazing especially since we had quite a big party also the food was top notch no complaints whatsoever and a special shout out to Pedro our fabulous waiter who went the extra mile for us."
• "Lovely Georgina served us beautiful food in a wonderful restaurant."
• "Served by friendly, helpful staff."
• "Stayed the night in the best location, with the best food and the most wonderfully helpful staff."
• "Service was quick. Not a long wait for the food and drinks either."
• "Service from Liam was absolutely brilliant, he was friendly and attentive, a very lovely guy."

Cons:

• "Martin - the manager had absolutely disgusting behaviour towards my family and I."
• "The place is ruined by the very rude general manager Martin."
• "Been there before and had good service, but this time it took over an hour to get served."
• "We were there for an hour before we walked out only being served 2 lemonades 1 diet coke and a garlic bread."
• "Waited 45 minutes and nobody came to take away plates."
• "Service very slow, first people served on our table were finished by the time all meals were served."
• "Service was diabolical as was the fact that you couldn't provide the meals that were on the menu!"

Ambience & Cleanliness

Pros:

• "The interior is nicely decorated and comfy and the outdoor seating is equally good."
• "The Colney Fox itself is spotlessly clean and has so much old character and charm."
• "Very nice oldie pub atmosphere with a log fire burning."
• "Very nice, cosy and comfy pub in an old cottage style."
• "The cleanliness of the toilets and decor was most definitely the best I've ever seen."
• "Such a lovely place. On a cold night by the fire with a bowl of triple cooked chips...it don't get much better than that."
• "Very calm atmosphere with some really nice seating arrangements."

Cons:

• "The tables and chairs outside didn't look clean. Most had bird poo on the seat and backrest."
• "The table was dirty and so were the crockery the food and hot drinks were served in."
• "We booked a table for 7, when we arrived they said no table had been booked for 7 people. Didn't apologise."
• "Then of all the places in a huge empty pub certain staff and what I presume was management decide to crowd our table moving chairs for a staff meeting."
• "Arrived to a mess in the garden. Dirty beer glasses not cleared away, dirty ashtrays, and umbrellas that were on their sides."
• "Tables next to us not cleared and left with cleaning spray and dusters on."
• "It was very warm when we visited and there was no air conditioning."