RedKangaroo Trampoline Park Nottingham Reviews Summary

Facilities and Environment

Pros:

• "The kids go through a short training and safety session, before they are let loose."
• "Parking was better than I expected too."
• "Free lockers available onsite and a gallery area for parents to sit."
• "The location is a little difficult to find specially if you don't know the area, so better ads to locate it would be great."
• "The cafe, seating downstairs, and toilets were clean."
• "Visited here for the first time for a child's birthday party. It looks absolutely amazing and the kids all enjoyed themselves."
• "This place is enormous. There is a vast array of trampolines that are interconnected."
• "Great place for the kids to run up the energy levels off. Staff are polite and friendly."

Cons:

• "If you want your kids to have fun, and the most exercise they will have had in a very long time, this is a great place to go. It's a bit of a trek from Carlton."
• "The acoustics in the entry hall are dreadful so upon entry you are aurally assaulted."
• "Kids loved it but facilities for adults/spectators not great at all."
• "The large warehouse containing the trampolines and its distant viewing area appears to be unheated."
• "Parking on the day was very full, but the kids don't care about either of those things."
• "Cafe is not great - poor food and no healthy choices for the kids."
• "The place itself is good, the staff were friendly, we got in about 10 min late, but the staff did give us an extra 10min."
• "The food is dreadful - both expensive and thoroughly uninspired."

Staff and Customer Service

Pros:

• "One down fall to this experience was 2 of the members of staff, who was quite arrogant & miserable to say the least."
• "And the service was excellent. Teams are very helpful throughout the party."
• "Very good fun, friendly staff and Nottingham local!"
• "Great 1st party for my son today. The experience was so well managed by our party organiser, nothing was too much trouble."
• "The staff are friendly and brilliant with the kids."
• "I had the most positive experience at red kangaroo because of a very polite employee (kaisha)."
• "The staff are also very friendly and helpful."
• "Staff member quite rudely told the 2 year old who was with the group I had booked and paid for online that she could not go in which I found absolutely ridiculous."

Cons:

• "Staff members reception, and cafe need a happy injection as they seem to look beat down."
• "There was quite a wait to get coffee, they could do with a few more on the counter."
• "The staffing isn't so great. Wasted 10 to 15 minutes of bounce time waiting to be served a drink."
• "Just having pizza alone for a kids bday party is very limited for the price you charge."
• "Staff ok. Restaurant upstairs not so good."
• "No access to cafe or upstairs if you're in a wheelchair, no access to watch your child on trampolines."
• "The large warehouse containing the trampolines and its distant viewing area appears to be unheated."
• "The food is dreadful - both expensive and thoroughly uninspired."

Price and Value

Pros:

• "If you want your kids to have fun, and the most exercise they will have had in a very long time, this is a great place to go. It's fairly reasonably priced for an occasional treat."
• "Recommend buying a jug of juice on arrival, as it's cheap."
• "We took our kids and their friends here, they'd been before, but we hadn't. Honestly, it exceeded my expectations. The variety of activities were awesome and the food was decently priced."
• "Great price, my child had great fun."
• "Also offer blue light card discount and happily moved my booking when my son was unwell and we couldn't go. Def recommend 😊."
• "At £9.99 for one hour, per person it might seem a bit pricey, but this is only something we do every now and then as a treat, so I really don't mind parting with my cash."
• "However the space was ample and short of giggles and the odd scream it wasn't shockingly loud at all."
• "As an adult there was enough space to both supervise and also join in without feeling you were taking a trampoline away from the children."

Cons:

• "The food was expensive for the poor quality but everything else was great."
• "Kids loved it but quite expensive as £45 for three kids and £10 for 3 small slushies."
• "I do feel it's starting to become a little expensive which is why I'm giving 4 stars."
• "I find this one expensive. Food, drinks you're being greedy? I don't mind paying a little extra but this is ridiculous."
• "The kids loved it here! 3 kids came to about 44 pounds for 2 hours bounce and slushie drink."
• "Been going here for a while now and my kids love it. I do feel it's starting to become a little expensive."
• "I am currently standing in the café area on the first floor, looking down and almost wishing that I was participating as well."
• "The cafe is probably the weakest area of the whole operation as the staff do seem to be a tad rushed."