Toby Carvery Thanet Reviews Summary

Staff Service

Pros:

• "Waiting staff were the best part of this lunch."
• "The waiting staff were very polite and helpful apologetic for delays."
• "Staff where really good. Polite and very helpful."
• "Waitress was lovely and attentive."
• "The staff are friendly and the food is good. We always have the carvery and it's always nice and very reasonably priced."
• "Staff were nice and friendly."
• "Waitress was very kind and happy."

Cons:

• "We were horrified that this chef was filthy dirty in both appearance and manors."
• "Server made splitting the bill across party a bit harder than it really needed to be."
• "Staff seemed to hover around the reception area chatting and were making rude comments about customers."
• "The server at the carvery is incredibly rude."
• "Service was horrific, Sara needs to be laid off, absolute awful service."
• "The waitress was stressed and abrupt due to the amount of people."
• "Had carvery this eve, carver/server was incredibly rude, blanking kids and verbally expressing how p****** off he was."

Food Quality

Pros:

• "Food is always great although I don’t like getting thick lumps of Turkey off the ends. It was dry because it had been on the counter for too long."
• "The food was generally very tasty, well cooked and hot."
• "The app has lots of offers, so worth downloading, kids ate for a quid."
• "If you have kids, it's a good idea to look at the menu as the kids can get 2 courses for a set price."
• "Know exactly what you're going to get with the food, always great."
• "Really good food at less than £10 a head for the main meal."
• "The food was fresh hot and tasty thank you guys 😍"

Cons:

• "Food was terrible."
• "Vegetarian options were extremely limited and not worth the price."
• "Vegetables were cold and raw."
• "All meats were extremely dry from standing and beef was over cooked."
• "On the Gammon there was a lot of fat across the top which is not nice to eat."
• "The meat was average (turkey and gammon), but given such a small portion compared to normal."
• "The worst roast we've had there, roast potatoes small, over roasted, rock hard, cold, cauliflower cheese tasteless."

Atmosphere & Cleanliness

Pros:

• "The atmosphere is probably really good, but it's not one for me, it can get hectic and loud."
• "This is a lovely restaurant."
• "Lovely food, very friendly staff. To add restaurant was clean and tidy and service was excellent!"
• "Accommodated a group of 18 no problem, even added an extra on the day, all had the carvery, all to a high standard."
• "The tables and dining area were clean, and it was a pleasant atmosphere, with no children running around."
• "Inside was lovely and clean though."
• "The restaurant was so so hot nearly all of the customers were using the menus as fans."

Cons:

• "Lovely fairly clean restraint. However one couple who were sat on a 2 person table next to ours were absolutely filthy."
• "An appalling visit to the Thanet Carvery cleanliness was poor no tables were wiped clean."
• "Tables are cleaned after customers but not the floor as have witnessed on 3 occasions today an are seating new customers to them tables."
• "The outside was covered in cigarette butts."
• "Outside the main entrance was a little disappointing though with the amount of discarded cigarette butts in the flower pots right by the door."
• "Serving area was dirty and stained, plates visibly dirty in places."
• "Toilets were dirty."