Toby Carvery Runwell Reviews Summary

Food Quality

Pros:

• "Food was good, & service good. Great price with the 50% off voucher they are running at the moment."
• "This is one of the best Toby Carvery’s around, consistently great quality and plenty to choose from."
• "Nice food. Plenty of meat and nice veg."
• "The loaded potatoes were SO refreshing, and so far on my trip from the States, they were the best potatoes I've ever in the UK!"
• "The meats were delightful, and the vegetables were plentiful, varied and very tasty."
• "The most delicious, freshly cooked, piping hot dinner and lots of variety in the vegetables and potatoes within the carvery."
• "Food was hot and tasty. Good value for money."

Cons:

• "God dam awful. Everything was dried up. Awful dated dark atmosphere."
• "Everything from the carvery was lukewarm, roast potatoes were soft instead of crisp."
• "Also the Mac and cheese had very little sauce it was very over cooked."
• "Food was ok but not up to usual Toby standard."
• "The food was tasteless. There were 4 of us, 3 vegan and one meat eater. All 4 of us thought it was awful."
• "The downside came from the flat Yorkshire puds, over done carrots (complete mush), barely done parsnips and stuffing that didn’t have a taste."
• "The gammon was really salty so less salt needed and the mac and cheese had too much cheese."

Service

Pros:

• "Julie our server was very nice and friendly and had good interactions with her."
• "The staff were particularly helpful; even carrying my tray of drinks out to the beer garden for me as my hands were pre-occupied with a plate of roast!"
• "The service from Denise was excellent. She was attentive without being pushy."
• "The service we received was amazing, from booking in & being shown our table, the Waitress was really lovely & friendly."
• "The waitress service was exceptional and the food was all tasty and very hot it really was delicious."
• "Very nice staff, they managed to fit us in for lunch last Saturday even though we hadn't booked."
• "Friendly and helpful staff."

Cons:

• "We were seated and then we sat there and waited, and waited and waited!"
• "The waitress we had kept forgetting our order, was delayed in bringing over the extra sides, got drinks orders wrong."
• "Possibly the worst Toby Carvery I’ve ever had. Waitress was rude from the minute she served us."
• "Last nights service 20th April. was pretty poor in our opinion."
• "The chef behind the servery was very miserable and didn't engage with us."
• "The chef could not speak English or understand so he went ahead and gave my daughter an adult's meal so we then had to pay for an adult meal not happy."
• "Waited 10 minutes with no staff to serve at the counter - no apology when someone did appear."

Facilities

Pros:

• "All facilities were accessible using the ramps at the venue."
• "There is ample car parking, and there are a number of disabled parking spaces."
• "The place is very clean and has enough space."
• "The overall presentation and cleanliness was to a good standard."
• "Had a really good meal here. The tables were well spaced."
• "A large Toby but well laid out."
• "The Carvery was well stocked with meat when we arrived & the Veg/accompaniments were plentiful!"

Cons:

• "The only negative point was a plumbing issue in the men's toilet, resulting in a wet floor."
• "Your waste bins were put in the disabled bays nearest to the rear of the restaurant."
• "Outside appearance was dreadful. Rubbish bins full and litter all over the garden."
• "Rest room is in desperate need of cleaning / maintenance."
• "It didn't look like the place had been cleaned in a while as there were spider webs all over the corners of the window we were sitting next to."
• "The building was also looking a worse for wear, with an apparent leak by the queue for food."
• "The doors leading to the toilets are awfully dirty and worn at the touch areas and very unhygienic."