Sainsbury's Reviews Summary

Parking

Pros:

• "The store has lots of parking, so much to can actually pay to park for the day if you wish!"
• "This Sainsbury has a big car park and at one end there is a recycling point and near the entrance there is a Timpson shop."
• "Great clothing section. Huge car park, petrol station, opticians, Argos and a kids learning franchise. Also a Starbucks."
• "Good parking and good location."
• "The car park is large with extra parking spaces for family and disabled users."
• "Disabled parking is brilliant."
• "Parking is also ample and there is a car wash and petrol station."

Cons:

• "We have stopped using this Sainsbury's since they have fitted a height barrier on the parking."
• "Criticism would be that the enormous amount of blue badge parking spaces are often not taken up."
• "In the car park there are no indicators for most rows so you have take care to remember exactly where you parked."
• "Parking here is always a challenge and no one monitors the car park so people park whenever they choose."
• "Visited for fuel, sadly many of the pumps had restraints on them with no fuel."

Customer Service

Pros:

• "Great customer service from the fabulous Bakery Manager."
• "Also excellent service at the tills by very friendly staff who give you the time of the day, and give that personal touch."
• "The staff are always friendly, helpful and polite."
• "Found the staff very helpful nothing was any trouble love Clare's as they have a lovely household section and great clothes."
• "Even though there is panic food shopping, and some of the customers are being really rude and unreasonable, the staff are polite and professional."
• "The staff are helpful and efficient."
• "Customer service from floor assistant great and cashier (roxanne) very pleasant and speedy whilst offering to help with bagging as baby was little restless."

Cons:

• "I lost my wallet when I did my late shopping, the staff including security guard are not been very helpful."
• "Customer service spend more time talking to each other and don't acknowledge you until they've finished the chat."
• "The supervisor (blonde middle-aged white lady) came over and was extremely rude."
• "Not all the staff look happy there and therefore are not all friendly."
• "They don't know what does it mean by customer service."
• "Stopped going to this supermarket after observing the rude and unpleasant attitude of the lady who was managing the queue at the entrance a few weeks ago."
• "Would have been zero stars....the staff are very rude and not at all helpful even the management are rude."

Store Layout & Stock

Pros:

• "This store has quite a big clothing section and just past the clothing section is an Argos desk."
• "This store had fully stocked shelves, the visual merchandise throughout all departments was wonderful."
• "This branch of Sainsbury's is always well stocked with a large range of products available."
• "Big shopping area with all the necessities and more!"
• "It's quite a large sainsburys. Clothes, electrical goods, toys and homeware."
• "Typical Sainsbury's with great choice of items in a well stocked store."
• "Great super market lots of choice meat and fish counter and desert counter and a deli."

Cons:

• "Most of the things that I buy out of there is out of stock."
• "The problem with the place at the moment is that they keep reorganising the shelves and it is really difficult to find all the things on the list."
• "Shelves are always half empty unless you go in the morning."
• "Seemed normal as I walked in but most shelves empty!"
• "The shelf tickets are often wrong or missing."
• "The downside is they don’t seem to have much stock often."
• "Sold out of most of the special offers as usual, generally very difficult to find a staff member on the shop floor for assistance."