The Owl Reviews Summary

Category: Hotel

Address: 11 Old Lydd Rd, Camber, Rye TN31 7RE, United Kingdom

Phone: +441797225284

Rating: 4.3
based on 186 reviews.

Food Quality

Pros:

  • "Fantastic food, excellent landlord & Lady, very friendly, smart, decent establishment."
  • "Most certainly worth 5* review. Food is generous and cooked to perfection."
  • "Absolutely tasty food and generous portions."
  • "Amazing food, amazing place, amazing time!"
  • "We had some of the tastiest food we have ever had. The T bone steak was a real treat."
  • "The food was fabulous as was the service."
  • "Fish and chips genuinely fantastic."

Cons:

  • "Awful food! Food arrived and sent it back immediately."
  • "Had the trio of fish meal very disappointed tasted bland with no seasoning to much batter."
  • "Food let us down on the day. Cheese plate had gruyere cheese on it, a first for me, not to be repeated lol but they did swap it for a smoked cheddar. Short rib had more fat than meat on it."
  • "tonight the food was dire and spoilt our last night."
  • "However the quality of the food was mediocre and a little blend, considering that it was fairly pricey for the standard pub grub."
  • "food quality was very low, catch of day and veggie burger not tasty."
  • "Sorry I didn't like the food at all. It was just bland."

Service

Pros:

  • "Lovely friendly pub nice staff and amazing food we will certainly be going back."
  • "Service was outstanding and the food simply fabulous!"
  • "The staff are so welcoming and attentive."
  • "Enjoyed our experience at this pub. Customer service friendly and welcoming."
  • "Fantastic service too."
  • "Service was very good, friendly and attentive."
  • "We had a lovely private dining area and excellent service."

Cons:

  • "Staff were very rude when it came to booking a table, claiming that 10 of us is too many."
  • "Barked at by the lady behind the bar for asking a basic question. All tables miraculously booked even though no one there."
  • "When we popped into the bar, we were greeted by some rude crone that clearly does not understand how to speak to people never mind customers."
  • "Customer Service (by few) was questionable. We were wondering if it even existed...."
  • "Customer service stinks."
  • "Booked a table for 11. Waiter was extremely rude, dinner was rushed trying to get us out of the door even though plenty of empty tables."
  • "Shockingly bad service and owner (Pete). Waited over 1hr for food with 2 hungry kids."

Child and Pet Friendliness

Pros:

  • "They were very accommodating of our dog and made a big fuss of her as well as bringing her a bowl of water an treats."
  • "It’s also dog friendly which is a plus (he loved the steak!)."
  • "The pub is truly doggie friendly and our pet even get some biscuit and fresh water."
  • "No under 5s allowed which is welcome."
  • "Thanks for looking after us and our slightly nervous dog."
  • "Well located close to the beach and other amenities. Recommend, especially for dog owners."
  • "If you have food allergies you need to visit this pub."

Cons:

  • "Come away with the family and saw this lovely looking pub to stop off and have lunch. As soon as we get there they stopped us and wouldn't allow us through the door with our 7 day old baby in a pram."
  • "Shocking!! Couldn’t tell you if the food or drink was any good. Having booked a table over two months ago and travelled all the way there for my wife’s birthday and was refused entry because we had a baby."
  • "The Owl is currently discriminating against children under 5."
  • "Dont go if you have kids under 5 apprently dogs are welcome.. young children aren't."
  • "Couldn't tell you what the food was.like because we weren't allowed in due to having a child under 5!"
  • "Absolutely ridiculous! Planned to come here for a meal while on holiday, however they said they don’t allow tables for children under 5!"
  • "Arrived looking for a table with our dog and baby with the pub half empty and numerous outdoor tables empty only to be rudely told by the proprietor there are ‘No Under Fives’ at the Owl."

Ambiance and Location

Pros:

  • "Lovely place and atmosphere."
  • "It really is such a welcoming and calm atmosphere with lovely attentive staff and lovely decor - we will be back very soon!"
  • "A tranquil atmosphere not far from the beach."
  • "Also, opposite the pub is a little path that leads over the dunes to a stunning beach beyond."
  • "The beautiful Camber Sands beach just behind the street and picturesque dune."
  • "A lovely beachside pub with a nice ambiance and a good selection of food for all tastes."
  • "Great pub on the beach. Visited in winter so was quiet and cosy."

Cons:

  • "THIS PUB HAS GOT TO BE THE MOST SKANKYEST HORRIBLE PUB ME & MY FAMILY EVER HAD THE MISSFORTUNE TO EAT IN!"
  • "The pub doesn't look particularly inviting on a dreary day but don't let that put you off."
  • "We were led outside to the cold and drizzle."
  • "Looks lovely and food looks good but unfortunately we were not allowed in as we had our baby with us, not even allowed to sit outside!!"
  • "We arrived to a half empty pub to be told our baby wasn't welcome at 5.40 pm."
  • "Just walked into the owl, my family of 10 and two dogs... We have never been spoken to or looked at in such disgust."
  • "THE FOOD WAS LITRALLY INEDABLE!"

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