White Hart Hotel Reviews Summary

Room Quality

Pros:

• "Very pleased with the room. Characterful, exposed beam room in 16th Century property, tastefully modernised."
• "The bed was FANTASTIC."
• "However the rooms were very clean and beds were comfortable."
• "Room is basic but nice and clean bed was comfy bathroom was spotless."
• "The room itself was clean and tidy it had a hair dryer and the usual tea/coffee etc."
• "The room was very clean, with a modern bathroom."
• "Fantastic hotel and lovely rooms."

Cons:

• "The TV remote didn't work so we had to wrestle the TV controls to try and put it on a sleep timer."
• "It’s now gone 1am and the music is so loud you can hear it over the tv and wearing ear plugs."
• "The sash window was broken, so we couldn't open it and one of the panes was smashed which was not very safe."
• "The only plug sockets next to the bed were for the lamps, could do with another one for phone chargers."
• "The walls are paper thin, we could literally hear the room next doors conversation."
• "Room was cold on arrival."
• "Room had actual holes in window, curtains didn't fit window."

Staff and Service

Pros:

• "Very attentive staff."
• "Polite friendly staff."
• "Staff were on the ball, friendly and put 100% effort in at all times."
• "Staff really good, friendly and go out of their way to make sure everything is great."
• "Staff friendly, attentive and helpful."
• "Everyone was friendly Stacey behind the bar was very good."
• "Staff were very friendly."

Cons:

• "Management no where to be seen and staff had no idea that they were supposed to be serving until 2?"
• "Staff are incredibly rude and especially the arrogant liar of assistant manager."
• "When we asked if they could kindly stop breaking the law, turn the music down and let us sleep i was met with a torrent of abuse from staff and assistant manager."
• "The manager wouldn’t come out to speak to us, we were made to go inside to resolve this."
• "Drinks not delivered, food request not followed."
• "Have asked to turn it down and staff rude and no help at all."
• "Bad service from staff at the bar, disorganised bunch - about 5 standing at the bar just chit chatting."

Food Quality

Pros:

• "The minted lamb hanging skewer was generously portioned and very tasty."
• "Food took a while to arrive, but was of good quality and very tasty."
• "The potato dauphinoise served with the lamb was excellent and truly worth a mention."
• "The food tastes good."
• "Had our 40th wedding anniversary do here and all I can say staff excellent (nothing was too much trouble for them), food excellent."
• "The food was Excellent Lunchtime menu along with the staff."
• "The food in the restaurant was pleasant and tasty."

Cons:

• "Adults menu was £35 per head which I wasn’t told about at the time of booking it was disgraceful."
• "The food was terrible microwaved mushroom starter with a thick skin all over it."
• "The food wasn't great unfortunately under cooked vegetables, I do like mine eldante, but the vegetables were hard, and the meal had no flavour for me personally."
• "The starter (leek & potato soup) was too thick but otherwise passable."
• "Food was good but music so loud you can’t talk."
• "Food is really good. Portion sizes huge."
• "The food served at the bar was very good and the drinks were great as well."

Ambiance and Atmosphere

Pros:

• "Considering it's a pub bellow the music wasn't too loud at the weekend and finished early."
• "The surroundings are just amazing (especially the lovely welcoming real fire when we walked in)."
• "The atmosphere is good."
• "Great venue with a comfortable atmosphere."
• "Its homely and welcoming and we had a great time!"
• "Comfortable, clean, modern hotel and restaurant."
• "The pub had a great atmosphere and the food was superb, very well cooked and high quality."

Cons:

• "The music was far too loud, playing club anthems whilst eating dinner on a Tuesday night!!"
• "Music was so loud we left it and sat outside in the rain."
• "It's listed on Google as a gastropub, but the atmosphere we experienced was a nightclub vibe."
• "Booked the bar for a birthday night and the service was absolutely appalling."
• "Loud music/noise until late."
• "The bar area was playing loud pop!! music, sadly this was piped throughout to all the other cosy seating areas."
• "Music from the bar can be heard in the rooms."