Munster Tyres Reviews Summary

Category: Auto repair shop London

Address: 296 Munster Rd, London, SW6 6BH, United Kingdom

Phone: +442031241874

Rating: 3.8
based on 124 reviews.

Customer Service

Pros:

  • "Friendly, helpful, cost effective advice & service on puncture repairs/tyre replacement."
  • "Thank you for looking after me."
  • "Thanks for the excellent service Dennis you and your guys are life savers."
  • "The team at Munster Tyres provided quick and excellent customer service after my tyre burst on Good Friday afternoon."
  • "Great service, turn my car around really quickly and are very communicative."
  • "Excellent reliable lightning service and competitively priced."
  • "I was treated politely at the fitting centre and I have no complaints whatsoever about courtesy or any other matter."

Cons:

  • "Sadly, I will never be going here again and would advise people against it."
  • "Would not recommend to anyone!"
  • "The worst garage in the world. Avoid, run a mile, especially if you have a nice car. They will trash it."
  • "avoid at all cost you better off visiting another garage in the area."
  • "Very poor service - ripped of my daughter - had a faulty valve and told her the tyre needed replacing."
  • "Poor business acumen, dreadful customer service, just a waste of time."
  • "Rude and dismissive staff."

Quality of Work

Pros:

  • "Just collected my car from Munster Tyres... the repair was impeccably carried out."
  • "Big thanks to Dennis and the team today for an excellent job on a puncture repair on my new BMW M5 today."
  • "Best tyre shop around. I had two tyres fitted here. Not a mark was left on them."
  • "These guys fitted the tyre (incl. balancing) despite it being a Friday evening."
  • "Great guys down there very helpful and quick, had a punctured Tyre luckily wasn't to far away they sorted it straight away was in and out in 20 mins, been back ever since for any motoring needs defo recommend."
  • "I used Munster Tyres for the third time today... my tyre was repaired efficiently and for a very reasonable 28 pounds!"
  • "I had 3 tyres changed and an MOT. Very quick and no fuss service."

Cons:

  • "Don't bother coming here. Took my car here with a flat tyre. Not only did they make me wait an hour to replace 1 tyre also just resealed my punctured tyre and sent me on my way. This then failed again on my way home."
  • "They changed the thermostat, did the mot and serviced the car... When I got it back I noticed the coolant was very low and I took it back."
  • "One of there workers hit me during the night. I found my car like this in the morning."
  • "Avoid this cowboy at all cost. I brought my car in because the tyres were worn on the inside of the tread. I paid for tyres wheel alignment and balancing. 3 months later the tyres have worn on the inside again clearly I was charges for work that was not carried out."
  • "They did our wheel alignment poorly, almost had an accident on the motorway!"
  • "I would never get into this garage again.they broke my sensor valve and put some plastic one.U had to order new one and pay 150£.when I came back owner said how he already told me,how was broken before I came there."
  • "Not very good service and ruined my wheels. Told me he hopes my rims gets scratched on the way home but anyway karma would get him back."

Price and Honesty

Pros:

  • "Not only was it much cheaper but they did the job straight away, were soooo friendly and extremely efficient, explaining everything to me constantly."
  • "Had a bust tyre at 8am in the morning. Drove straight to munster tyres which was luckily around the corner. They instantly put a new tyre on for £80. Brilliant. The boss himself fitted it himself. Off to continue may journey within the hour."
  • "Dennis the garage owner has always fitted me in immediately and arranged for the problems to be sorted quickly and at a reasonable price."
  • "Munster gave my car a once over and provided honest opinions about how urgent things were and quoted fair prices for the work."
  • "Munster tyres have been very efficient, friendly, extremely reasonable and fair with charging."
  • "They charged me less for supplying and fitting the tyres than anyone else I called (and my tyres are very difficult to find)."
  • "Needed 2 Tyres and wheel alignment. Called a couple of places but found MUNSTER TYRES to be the best price."

Cons:

  • "The owner tried ripping me off £20 for his time for showing me the 'defects' in my van."
  • "This ended up in a +700 pounds bill!!!"
  • "I going to call them The Monster Crook, I fitted a budget tyre and charged me £70 normally it won't cost more than £35 including fitting."
  • "Will take every penny they can from you and take advantage of people with little car knowledge."
  • "All sorts of extra hidden costs were applied and the garage doesn’t seem to care."
  • "The company, the two owners and employees are entirely deceitful and unscrupulous. Expect to pay 200-500% more than you should if you are unaware of costs."
  • "They did things on my car and charged me for things I didn't ask for and without asking my permission."

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