The Black Horse Reviews Summary

Service

Pros:

• "The service was attentive and quick."
• "Fantastic staff first of all!"
• "The staff were all very pleasant."
• "Lovely young lad serving on the outside bar very helpful."
• "All the waitresses were very efficient & friendly."
• "Staff friendly & helpful."
• "Service was pretty prompt even though they were busy."

Cons:

• "Waited over 45 minutes just for drinks and then had 6 staff members bring over a drink each."
• "I have never experienced such hostility in a restaurant before."
• "They didn't have enough staff for the function as well as being open to the public."
• "The staff didn’t check up on our table at all."
• "It was supposed to be a celebratory meal and time for relaxation but I felt totally stressed the entire time in waiting."
• "I ordered the beef burger which was dangerously uncooked."
• "The service was incredibly slow. The staff seem more interested in chatting away then attending to customers."

Food Quality

Pros:

• "The absolute pleasure of senses! Amazing top quality food at a warm and friendly atmosphere."
• "The food was delicious, we ordered starters which not only took minutes to come but also so delicious."
• "Really enjoyed crispy beef salad and new potatoes."
• "Their roasts are to die for and the atmosphere is lovely."
• "The food was to die for."
• "The food was very well prepared and tasty."
• "Enjoyed homemade ice cream and sorbet."

Cons:

• "For starter we shared a charcuterie board which came with 3 small slices of extremely hard and stale bread."
• "The drinks were obviously watered down and I was left with food poisoning."
• "The pudding... was basically fruit with muesli shoved on the top."
• "The calamari was again great quality however it was super soft not crispy at all."
• "Unfortunately it was not scampi but vegan substitute. Quite honestly it was disgusting."
• "The fish was soggy it was nice on the inside but it was soggy on the outside."
• "The food - which was absolutely terrible."

Value for Money

Pros:

• "The set menu is good value for money."
• "Moderate pricing but generous portions and really cooked well."
• "Portion sizes are very reasonable and we had to ask for a takeaway box."

Cons:

• "£6.85 for a Peroni in a plastic glass I didn't think was good value."
• "The price was outrageous for the meal…£14.50 for an Aperol Spritz! This is not Mayfair!"
• "Definitely not worth the £19.50 price."
• "Food very expensive, chips were 4.50 for a very small portion of frozen chips."
• "The food there is HUGELY over priced for what is essentially pub grub."
• "Nothing out of the ordinary for the sky high prices."
• "Really expensive for what it is - £30 for an 8oz steak."

Atmosphere

Pros:

• "Charming village pub maintaining a traditional bar front with a more formal seating located on one side of the building."
• "Lovely location, nice to sit outside in the sun."
• "The Black Horse is a lovely family orientated public house."
• "Lovely setting and a little play area for our great granddaughter to use."
• "This setting is really beautiful."
• "Set in a beautiful village setting."
• "A beautiful restaurant in a very charming village."

Cons:

• "My experience wasn’t good at all. I will not be coming back."
• "Awful!Awful!Awful! From start to finish!"
• "Evening meal ok...shame we had a very vocal scouts team meeting, no consideration for anyone else!"
• "Very loud band playing when we arrived."
• "Poor Covid preps. Reused menus. Insufficient distance between table."
• "The main door and back door was open constantly and guests were complaining how cold it was inside."
• "It's a quaint old building but it was chilly rather than warm so it didn't invite us in as much as we would have liked."