Harvester Fort Birmingham Reviews Summary

Service

Pros:

• "Waitress Tacara was also amazing at handling issues."
• "Came on a busy Sunday afternoon. Waiting staff were friendly and helpful."
• "Good service food superb waitress's are second to none the two boys I take both have learning difficulties and staff are brilliant with them even the chefs come around to talk to them as we are leaving if they are not busy superb."
• "Came into the harvester on Monday with my wife during lunch service I seated by a young lady named molly who had seated us and served us her service skills where incredible."
• "This lovely waitress called Jade was very helpful with us today and very patient with ordering."
• "The service is exceptional, the servers were kind, approachable and attentive to both mine and baby's needs."
• "The staff were so friendly polite and took time to have a lovely chat with myself and my daughter I'm sure our server name was Katerina star employee."

Cons:

• "Had to call waiter over to place order as the girls was standing gossiping for 10mins."
• "Food was average to poor."
• "Health & safety is very poor, that is my Personal opinion."
• "Shocking service and quality will not return to this harvester."
• "Been here twice- same manageress. She is rude and abrupt."
• "Upon arrival we were told due to the volume of bookings we would have to vacate our table within an hour of being there, which made us feel rushed before we had even sat down."
• "Service however was shocking waited 45 mins for someone to come and take our order for our desserts."

Cleanliness

Pros:

• "Our table was also really clean and tidy."
• "The table and surrounding areas were absolutely spotlessly clean."
• "Restaurant was nice and clean and well laid out."
• "The Harvester is bright very clean as you walk in."
• "Toilet was clean too."
• "Swift attention when arrived and taken to a table which was clean."
• "Thank you, Harvester, for a lovely experience and I am sure we will return very soon."

Cons:

• "Floor was dirty."
• "Toilets were a disgrace."
• "Mouldy food in the light fittings. Lots of dirt round the extractor."
• "I then picked a spoon out for the cereal, in which it still had food and smudges on it from the previous customers."
• "Sat at my table I glanced at walls and ceiling, walls especially looked filthy with dried on food debris and fingerprints."
• "Food on the floor and sofa chairs from the previous day. Toilets hadn't been cleaned."
• "Tables were sticky. Floor was covered in food."

Food Quality

Pros:

• "Beautiful food."
• "Food was good, kitchen forgot onion rings but Shanelle was very quick to rectify the issue."
• "Food was lovely, serving staff look grumpy and fed up, didn't see a smile out of any of them all night."
• "Me and my friend both ordered the mixed grill and were not disappointed. The meat portions are generous and well cooked, especially the steak."
• "Chilli with baked potato was very tasty."
• "We had wonderful hot food cooked just how we like it."
• "The food was lovely when it arrived."