The Old Beams Reviews Summary

Booking & Online Service

Pros:

• "Online booking service very easy to use."

Cons:

• "Had difficulties booking a table of 6. OpenTable booking system wouldn’t allow a party of that size so tried calling several times with no answer."

Service

Pros:

• "Bar staff very friendly."
• "Service very good lovely team working well together."
• "Good prices, friendly service and atmosphere."
• "Staff were attentive and the food was top drawer."
• "Service was spot on too!"
• "The members of staff are very polite and helpful and always make you feel incredibly welcome."
• "Staff were super friendly and helpful."

Cons:

• "Waitress service was awful, we waited ages for our order to be taken."
• "waiting 20 minutes to be served then 30 minutes for your drinks to arrive is terrible."
• "The serving staff need to be trained, a young boy waiting on us that only looked about 12 with no communication and working with the public skills ..."
• "Service not good had to get up more than once for a drink just not attentive enough."
• "Staff were very disinterested."
• "Service could be improved a lot. Seems like there is no system in place."
• "Service was friendly, but a tad slow near the end of our meal."

Food Quality

Pros:

• "Portion sizes were huge so don't think it's not good value because it certainly is."
• "The skinny fries are also some of the best I've had."
• "Good quality handmade meal."
• "Food was excellent and reasonably priced."
• "Fabulous. The meal was out of this world."
• "Absolutely great quantity of food provided, freshly served and good value."
• "Top quality food at a snip of a price and super staff as well."

Cons:

• "The 'gluten free' fish and chips was a fish without batter."
• "It's not exactly cheap to eat there, terrible service and attitude, won't be eating there again unfortunately."
• "Unfortunately, the below par food standard has been experienced a few times recently, so probably won't be back again in the future."
• "The burger itself was fine but the additional pulled pork was cold."
• "Well overpriced and we had fish and chips fish came out what appeared large when removing batter it was the size of 2 fingers with a handful of chips."
• "Prawn cocktail more vinegar than sauce and very little salad awful left most of it."
• "the meal was the worst meal iv ever been presented the salad was horribly out if date the meal itself was appalling."

Atmosphere & Venue

Pros:

• "Still a nice venue though with ample parking and child friendly."
• "Moving to the town soon and this pub will be our local... Staff were attentive and the food was top drawer."
• "Fantastic, very covid conscious, we felt very safe."
• "The Beams had organised an Evening of Clairvoyance with Barbara Northall. The evening was fantastic."
• "Lovely place recently redecorated and looks good for it."
• "The place was busy, it’s in a great location just a short stroll from treasure island."
• "Lovely 15th century historic pub."

Cons:

• "there were more dogs than customers so if you want a quiet meal this is not the place to go."
• "not very covid secure."
• "Tables were very sticky. Even the menus got stuck on the tables and ripped."
• "The other thing we didn't like was that dogs were allowed in the restaurant area, not very hygienic."
• "Also I understand the pub is Dog friendly but to allow dogs to eat food off the tables is disgusting."
• "But it is the most expensive pub I've found in Stourport."
• "Tables could be cleaner."

Value & Pricing

Pros:

• "The menus are varied and very well priced and based on our experience all the portions for starters, mains, and desserts were larger than any we have had elsewhere."
• "Beer was a good price."
• "And the best part ‘eat out to help out’ made it very cheap too!! :)"
• "Very worthy of the 5 🌟🌟🌟🌟🌟."
• "The menu is relatively small and offered no specials however the food was tasty and well cooked at a decent price (2 courses for £12 / 3 courses for £16)"
• "Great value for money for what you get."
• "Very reasonably price & very tasty food."

Cons:

• "Slightly on the expensive side on main menu."
• "It's not exactly cheap to eat there, terrible service and attitude, won't be eating there again unfortunately."
• "Well overpriced and we had fish and chips fish came out what appeared large when removing batter it was the size of 2 fingers with a handful of chips."
• "For 22 pound I’d expect better."
• "But it is the most expensive pub I've found in Stourport."
• "The only disappointment being these were not included in the BlueLightCard card scheme because they are classed as starters."
• "Food was good and reasonably priced."