Address: 40 Bromsgrove Rd, Romsley, Halesowen B62 0LF, United Kingdom
Phone: +441562711236
Rating: 4.3
based on 427 reviews.
Service
Pros:
"Our waitress, Sarah was wonderful, she got us everything we needed and was super friendly too."
"Staff very polite and welcoming."
"The table staff were excellent, we were quickly shown to our table and the drinks order taken, then delivered fast."
"Our server Chelsea was excellent very bubbly and professional."
"Our waitress was busy but looked after us really well without too much of a wait."
"All staff who asked if our food was okay and if we needed anything seemed happy and helpful."
"Staff went over and above to help, serve and make us welcome."
Cons:
"The service was OK, but had to ask for service most if the time."
"No one came to ask how our meals were or if we wanted to order more drinks."
"I had to go and find a waitress to ask about the remaining meals."
"It took forever to get a drink at the bar while we was waiting for our table and there wasn't even a que."
"Firstly our table wasn't ready when we arrived."
"It was really busy when we visited, and asked to change tables as we were by the door which was draughty."
"Obviously it was busy due to it being a Saturday, staff were pushed, we had to ask for extra drinks and the pudding menu."
Food Quality
Pros:
"The pies were delicious, dessert was super, great choice of wines."
"The rib eye steak was beautiful."
"The food was presented very well and was delicious."
"Food is lovely and reasonable prices."
"Just had the most amazing Xmas dinner."
"Food (fillet steak) was absolutely delicious! Cooked to perfection!"
"The food, ambience, service, location everything was spot on."
Cons:
"the vegetables were under cooked and the portion very small, the roast potatoes were anemic, the roast pork was dry and crackling definitely wasn’t fresh."
"Sorry to say but the food was average and luke warm."
"The only down side the course came on a big plate which made the meal look small."
"The quality (and quantity) of the food has gone down, especially on the new additions to the menu, whilst the prices have gone up."
"Toughest gammon I have had, no garnishing on the plates to help lift the visual blandness of hunters chicken and gammon and egg."
"The food was nice but we found it not very warm starter & main."
"The potatoes were burnt, some of the veg was undercooked and the food was just warm, not piping hot as you’d expect."
Ambience and Decor
Pros:
"Pub has had a major refurbishment with stunning decor, cosy fires, and dog friendly, with a lovely cosy atmosphere suitable for all the family."
"Lovely scenery and atmosphere."
"The renovation has been well done and creates a fabulous ambience."
"Good countryside venue. Inviting and cosy atmosphere."
"Lovely looking pub inside, but so busy that loads of glasses were left by previous customers on a table, and took ages to get cleared away, drinks were really expensive, £6.50 for a lemon & lime & a coke, god knows what the spirits & beer cost, lovely atmosphere tho."
"The House Burger is something I highly recommend. The toppings and quality of the beef is ace."
"The decor is really lovely. Comfortable and spotlessly clean."
Cons:
"We were in an alcove, which was very hot and stuffy, with windows that wouldn’t open - not comfortable on a hot day."
"Lighting was hanging off on the frame above our table."
"The only down side I felt was it was a little on the expensive side, especially for the drinks."
"There new seating arrangements are very tight and close to the next table."
"Between the dodgy locks, the mould ridden sink counter & the strong smell of damp it was very unpleasant in there."
"The atmosphere was nice so willing to go back and try another dish."
"It was very busy at 8pm and seemed rather noisy."