Bee Cycles Stourbridge Reviews Summary

Quality of Service

Pros:

• "Fantastic job bee cycling have done!!! Would definitely recommend!!!"
• "Very knowledgeable, repaired and serviced my bike at a great price."
• "Dean offered a cost effective solution and also advised a great long term fix."
• "Bought a 10 year old bike back from the brink after it had been sitting in a shed for most of that time."
• "Service is exceptional, never go Halfords again for repairs."
• "Fantastic, friendly helpful service from the moment I made first contact with Dean."

Cons:

• No significant cons mentioned regarding quality of service.

Customer Service and Communication

Pros:

• "Excellent friendly & efficient service received from Dean at Bee cycles."
• "Dean is friendly & helpful & has done a great job repairing & servicing my Specialized bike."
• "Dean was a great help when finding a buckle in my wheel explained over the phone and gave me a few options."
• "Very quick turnaround. Got booked in quickly and turned around 2 bikes for me in 48 hrs."

Cons:

• No significant cons mentioned regarding customer service and communication.

Convenience and Flexibility

Pros:

• "Top bloke collected bike from home to fix and delivered when work was completed."
• "The option of having a collection and drop off service is a massive positive for me."
• "Same day turn around to save the weekends riding plans!"
• "Quick response, speedy same day callout, brakes fixed and extra 'check over' of my bike thrown in."

Cons:

• No significant cons mentioned regarding convenience and flexibility.

Expertise and Knowledge

Pros:

• "You are a real wizard with bikes and I’m so happy with my other bike you fixed too."
• "Dean is very knowledgeable and explained everything that required work on."
• "Really good experience getting my bike serviced from Dean at Bee Cycles, did a free assessment and went through what he advised needed attention."
• "Highly recommend Dean from Bee Cycles. Full much needed gold service on my Saracen Mountain Bike."

Cons:

• No significant cons mentioned regarding expertise and knowledge.

Value for Money

Pros:

• "The quality, professionalism, and price value can’t be beaten."
• "Probably the best bike service I’ve ever had, also it’s a pleasure to have someone work on the bike who combines an obvious passion and deep and understanding of all things cycle."
• "Very good communication and work done quickly. Very Good service from Dean (Bee Cycle's)."

Cons:

• No significant cons mentioned regarding value for money.