Address: Guston Wood, Jubilee Way, Dover CT15 5FD, United Kingdom
Phone: +441304213617
Rating: 3.9
based on 306 reviews.
Service
Pros:
"The waitress's greetings bring a smile to our faces."
"Nothing was too much for the staff. They were friendly and quick to serve us."
"Service good too, booked online for 1pm arrived 15 mins early, but was no problem."
"Nice beer selection, and the staff was very friendly. It's a good meal for the price."
"We were greeted by a very pleasant cheerful and helpful young lady Carly."
"The staff were friendly and helpful."
"Staff have always been pleasant and polite."
Cons:
"Literally getting any service was like pulling teeth, we ordered at the bar whilst tables around us received a more than happy table service?"
"Service was slow today meal was pretty swift but waiting to be seated."
"The waitress we had was not very friendly and we almost felt like an inconvenience for her."
"The lady that served us was not too sure what alcohol they served was so busy trying to take orders and serve, even though it was not busy, the service was poor and waiting time not acceptable."
"Very poor service waiting a long time for food to be delivered to our table then they did not bring out some of our order and had to wait longer for order to be complete really bad."
"Service was terrible and so slow, had to ask for our arrival bubbly and starters."
"Slowest service ever, staff rude and they show complete indifference to any problem that arises."
Cleanliness
Pros:
"Place was clean, quite busy even at 5.30 on a Wednesday afternoon."
"Was a nice clean place, very friendly staff."
"Clean and well presented table."
"Restaurant was clean, tables were cleared promptly."
"Restaurant was clean."
"Pub was clean and tidy."
"Plates etc taken away as we finished, and tables wiped. Very clean."
Cons:
"The menus are disgusting, covered in dirt and some unidentified sticky muck."
"Tables still sticky, toilets dirty."
"Awful staff, Table was filthy and not wiped down."
"Tables dirty chairs rickity, toilets dirty no soap and sink not attached to the wall."
"The toilets are a bit run down and the tables are often sticky."
"The gents toilets were nothing short of disgusting."
"Tables so dirty our clothes were sticking to the surfaces."
Food Quality
Pros:
"The lunch was hot and well presented, the prices are comparable to others."
"Food was excellent hot and well presented."
"Their soups are great."
"Food was delicious and served by very nice staff."
"The food was brilliant and the kids ate it all (very rare for my kids)."
"Fish pie and meat pie with veg. Both were cooked to order and both were a joy to eat."
"Lovely, fresh and tasty food."
Cons:
"Went for a carvery it was disgusting."
"Food was very average - congealed hollandaise sauce, a poached egg that more resembled a hard boiled one."
"Food arrived, peppercorn sauce was runny almost watery and pretty much tasteless."
"The beef was such a small slice and extremely rubbery I could not chew it at all."
"Food often only warm."
"The food has really gone downhill! Menu has reduced in range, portion sizes have shrunk, and food quality was awful."
"Unfortunately the food was not anywhere near as good as other Brewers fayre I've been to."
Value for Money
Pros:
"It's a good meal for the price."
"The food deal was excellent."
"And then the bill was so cheap! Going back soon."
"Fantastic place reasonable prices for what you pay you can't complain."
"Food was lovely and great value for money."
"Fantastic value for money with the two meals for less than a fiver offer."
"Food is always good and very fairly priced."
Cons:
"Portion size for menu meals wasn't the best, especially for the price you paid."
"The price has gone up a lot and less food on your plate."
"The food was luke warm and at the price of £42 for 3 people and 1.50 extra for 1 pig in blanket and 2 slivers of turkey."
"One of the worst places I have ever eaten at, cold dry overcooked food tiny portions."
"All the food was deep fried then microwave so it was too hot disgusting and not worth 53p never mind £53."
"The bill was a lot higher than expected."
"For £40 it was daylight robbery, I wouldn't recommend this to anyone."
Ambience
Pros:
"Christmas decorations amazing 👏."
"They arranged a corner table for us all to be carefully spaced out and were so welcoming and accommodating."
"It's nice inside."
"Lovely place friendly as I know a few people who work there."
"Such a nice ambience and atmosphere when you walk in."
"Always great food and homely feeling."
"It was a treat to see people enjoying there place of work and being genuinely happy."
Cons:
"The place was only a third full but we were shown the tiniest table that couldn't fit on 2 plates."
"I just wish they had an area you could go away from children if you choose."
"Couldn't help but notice where we were dining the decor was tired with what we thought was food/drink splaters on the walls and ceiling which was off putting."
"And to top it off when I went to the toilet I found coke (white powder) all over the floor by the fruit machine where children were around."
"It's very kid-friendly, so it can get noisy at times too."
"This restaurant looks tired, unloved and could do with a complete revamp."