The Long Reach Beefeater Reviews Summary

Category: Steak house

Address: Thanet Way, Whitstable, CT5 3DB, United Kingdom

Phone: +441227931297

Rating: 4.0
based on 286 reviews.

Food Quality

Pros:

  • "Our food was lovely and reasonably priced."
  • "Really nice prawn dish and fabulous apple crumble and custard."
  • "Great food, especially the haddock & chips."
  • "The food was amazing, I expected a wait as it was busy and Mother’s Day but we didn’t wait at all."
  • "Flavours on all dishes 10/10."
  • "Food was fantastic. I could not fault a single thing."
  • "The food was well cooked and warm."

Cons:

  • "The roast lamb was fatty & chewy."
  • "Coleslaw; mass catering standard watery mayo, fries just cooked, chicken breast a thin, almost plastic textured fillet and ribs terribly over spice rubbed... (inedible to another guest)."
  • "Ribs dry, Chicken tower dry and inedible."
  • "The spinach and ricotta cannelloni was dry and gross, my burger was cremated with a stale bun."
  • "Gammon was raw."
  • "The glazing on my salmon was grilled to a bitter taste."
  • "Fish was nearly all batter, ribs VERY spicy and burger had slid in half across the plate."

Service

Pros:

  • "Service was friendly and speedy."
  • "Staff were fantastic πŸ‘. 3 friends who hadn't seen each other in 40yrs had loads to talk about and the staff made it so enjoyable very friendly didn't rush us even took some pictures for us."
  • "Service was good, although it took too long extra roast spuds and chips to arrive."
  • "Our server Rachel was lovely, so attentive and very welcoming."
  • "Staff were extremely friendly and professional, we were seated on time."
  • "The staff member waiting our table could not have been more attentive, friendly, or professional."
  • "Our waitress was friendly and polite."

Cons:

  • "It was pretty chaotic with tables being moved for breakfast the next day and hoovering whilst we were still eating."
  • "The attitude of the staff appalling they didn't even apologise for time of waiting or flat drink."
  • "Service can be a bit hit and miss when busy."
  • "Service was slow, we weren't asked if everything was ok, in fact they steered well clear of us."
  • "Waited 55 minutes and still no food."
  • "Service was slow but there seemed to be only a few staff."
  • "Service unbelievably slow."

Ambience

Pros:

  • "Very cosy atmosphere and staff were very efficient and so friendly and welcoming!"
  • "Sat in a lovely table, nice environment, good background music so still able to chat."
  • "It was super close to our Travelodge and was wonderful night out!"
  • "Clean and tidy interior, large seated area outside, lovely pub come restaurant with super provisions for holidaying families."
  • "Restaurant was decorated nicely and clean."
  • "Lovely, warm & jovial atmosphere."
  • "A pleasant atmosphere, and a very relaxing evening."

Cons:

  • "The decor is getting tired and the flooring sticky and tatty."
  • "Restaurant clean but a little dark, lighting could do with being brighter as dark, even during the daytime."
  • "The dining area where we were seated was chilly."
  • "It's a bit football in there."
  • "We had to sit in the bar area which to be honest was a bit shabby."
  • "Toilets were a little old and didn't seem to suit the restaurant."
  • "The smoking area (you pass by it on entry) needs a good sweeping out."

Value

Pros:

  • "We also managed to find a discount code online which gave us 40% off our main meal for up to 6 people πŸ˜€."
  • "Had 40% off mains voucher."
  • "Booked last minute food was great and very reasonably priced."
  • "With the amount of food that was given the price was super."
  • "Great food, lovely family atmosphere and very reasonable prices."
  • "Not overly expensive either."
  • "Reasonable prices."

Cons:

  • "One guest ordered a side order of ki g prawns to go with the steak and it was Β£4.99 for 2 prawns!!!"
  • "The only downside is that the burger dripped brown oil onto my plate."
  • "The bill came to Β£36 (including two soft drinks) which was also pretty hard to swallow when the food was so bad."
  • "Food overall was fairly good but the prices were too high for what u actually got."
  • "Overpriced and small portions."
  • "The food is overpriced and underwhelming."
  • "Seemed a little expensive than I remember."

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