Hawarden Estate Farm Shop Reviews Summary

Food Quality

Pros:

• "The food is absolutely amazing, the toasties are fresh and warm, the cakes are just delicious."
• "Food is delicious and they can accommodate special requirements without making you feel like a nuisance or an oddball."
• "Our children enjoyed roasted marshmallows and stone oven pizza."
• "Food was tasty and freshly cooked."
• "The menu is simple but delicious and the portions are generous."
• "Had a lovely vegetarian afternoon tea here today."
• "Really delicious food and very friendly staff."

Cons:

• "The egg had no taste at all."
• "Sausage rolls £4 each so overpriced!"
• "The pizzas I saw also looked burned."
• "The Full English had bacon which was overcooked to the point that cracked in half before the fork went through."
• "Harissa chicken sandwich was very bland and tasteless."
• "Kids didn’t even touch the burger it was awful, no taste bad texture."
• "The sandwich cake, was stale, dry and should never have been on the counter for sale!!"

Service

Pros:

• "They were very friendly but needed to be prompted by us for menus, ordering and getting the bill etc."
• "Staff were friendly and polite."
• "Great service from lovely attentive staff, excellent value for money."
• "Service could not be improved on."
• "We have always found the staff very friendly the place clean and the food to a good standard."
• "Staff helpful and friendly."
• "Service has gone diabolical, lots of youngsters milling about doing absolutely nothing other than looking at you blankly!"

Cons:

• "Really can't say this was a fun place to eat- they are selling their own foods in the cafe which means most lunch dishes are cold."
• "Waited over an hour for 3 meals only got 2 the bacon was inedible look like it had been on the griddle since early morning."
• "The only thing that let it down was slow service."
• "Service can be on the slow side if they are very busy."
• "Once again having to wait to be served, this is the third occasion in the past six weeks I have had to seek out staff to serve me."
• "Was disappointed with the service we received here today. Firstly when we ordered our food at the till we asked to pay but we were told that we should pay once we had eaten."
• "We waited a long time to be served."

Value for Money

Pros:

• "Prices reasonable for a 'real' shop."
• "Price are reasonable and product are all local... taste is there."
• "Good place with a variety of different and artisan food at reasonable prices."

Cons:

• "They sell beer and pizza but prices are a little over the top."
• "Prices not cheap but what you would expect in this type of place."
• "Sausage rolls £4 each so overpriced!"
• "Very overpriced, charging like they're in London not North Wales."
• "We found the food expensive compared to other farm shops."
• "Very overpriced and staff uninterested."
• "Extremely overpriced."

Atmosphere

Pros:

• "The decor is bright and fresh."
• "It was a nice enough place."
• "Lovely experience."
• "Lovely little play area for the little ones."
• "Lovely place. Pick your own fruit."
• "Just been to a fantastic Easter hunt with my 3 children aged 14, 10 and 16 months."
• "After eating it was lovely to browse the wide range of artisan and organic produce on display."

Cons:

• "Did not feel safe being In the store."
• "Overall I feel the owners are too focused on style and have missed out on substance."
• "All style, no substance and certainly NOT a farm shop."
• "The farm shop seems smaller than it used to be and disappointing."
• "This isn’t a farm shop but a very expensive cafe with outdoor space."
• "It's not as good as it used to be. There used to be a great tree swing, castle fort and safe hill with castle ruins on the top for kids."
• "The veg section is so small I really don't think you can call it a farm shop if you don't sell veg!"