Belton Garden Centre Reviews Summary

Restaurant

Pros:

• "Had a lovely, reasonably priced meal in the restaurant."
• "The restaurant is to die for fantastic food, atmospheric location."
• "The food was excellent so was the service."
• "All orders are quickly and politely taken with a smile."
• "The Restaurant is a great hub for a spot of Breakfast or Lunch."
• "restaurant serves great food at great prices."
• "The food in the cafe was excellent. On its own, worthy of at least 4 stars."

Cons:

• "Shall not be going back for sunday lunch in a hurry."
• "We had ordered coffee and a mocha, but couldn't taste any sort of coffee. I'm very disappointed."
• "service was poor, all staff around doing nothing while I needed help."
• "The prices for sandwiches are expensive for what they are."
• "The food is a bit overpriced for what you get."
• "the sweet took 18 mins to be delivered is too long."
• "The only thing is not 5 stars if the restaurant, it has a great ambience and spacious, but the food is not as exciting as I was expecting considering the good reviews."

Staff

Pros:

• "The staff are helpful and friendly."
• "All staff are friendly and helpful."
• "The staff are always very cheery and friendly."
• "All of the staff were extremely friendly and helpful."
• "Staff very friendly and service excellent."
• "The staff here are incredibly friendly and welcoming."
• "Staff very helpful and friendly."

Cons:

• "Horrible manager, very rude and uncaring to people suffering with dementia."
• "service was poor, all staff around doing nothing while I needed help."
• "Docked one star in view of one member of staff being somewhat unnecessarily rude."
• "Ruined slightly by a load of Toyota cars in the entrance like a weird product placement, doesn't seem relevant to the centre."
• "Some of the newer staff are not as friendly."
• "We were left with our used plates and cups as staff seemed to favour other customers/regulars and walked past ours which was not acceptable."
• "Manager lacked respect, who couldn't answer any question we asked."

Accessibility

Pros:

• "well laid out accessible to disabled."
• "able to sit outside with the dog wheelchair friendly."
• "Plenty of parking, all flat so easy access for wheelchairs."
• "Nice to see plenty of room around the displays to navigate my chair."
• "Ample free parking. Wheelchair friendly."
• "Also I would say it’s pretty accessible for wheel chairs which is good."
• "Wheelchair accessible entrance."

Cons:

• "Not very disabled friendly as on a mobility scooter I struggled to get round the displays."
• "Was lovely, very Christmassy the grand kids loved the lights and decorations. Not very disabled friendly."
• "there is nowhere for people with dogs to sit inside in comfort."
• "Not somewhere where I would choose to spend my money considering the lack of care put into customer service."

Atmosphere & Setting

Pros:

• "A lovely garden centre that makes for a nice day out."
• "Beautiful setting and a grand building."
• "This isn't our first visit and definitely not the last! Great setting."
• "It's was so well set out and put others to shame."
• "Pleasant tranquil gardens to walk in."
• "All well laid out and tastefully presented, making a visit a real pleasure."
• "A very large, clean neat and tidy place to visit."

Cons:

• "The only downside were the customers."
• "I cant honestly say that on this occasion that it felt as special as it usually does as there wasn't the usual friendly helpful atmosphere."
• "Ruined slightly by a load of Toyota cars in the entrance like a weird product placement, doesn't seem relevant to the centre."
• "It loses a star because there is virtually no mobile reception and there is no guest WiFi, which is inexcusable these days."

Value

Pros:

• "Had a lovely, reasonably priced meal in the restaurant."
• "Good range of plants, trees, bulbs etc and reasonable selection of pots, garden furniture and tools."
• "Very well managed Garden Center, with excellent quality plants at very competitive pricing."
• "Service was excellent."
• "Reasonably priced."
• "Good value, bearing in mind I'm a southerner where everything is double the price!"
• "Very reasonably priced and cheaper than other local garden centres."

Cons:

• "The prices for sandwiches are expensive for what they are."
• "The food is a bit overpriced for what you get."
• "Beware the restaurant checkout..my wife and i visited the restaurant on wednesday lunch,we were overcharged by nearly £12."
• "Flowers too expensive daughter bought some from her nearest garden centre, much cheaper."