Address: Swepstone Rd, Heather, Coalville LE67 2RF, United Kingdom
Phone: +441530264200
Rating: 4.1
based on 393 reviews.
Event Experience
Pros:
"Absolutely amazing, went to the Halloween farm, they had a circus, trick or treat area which was full of professionals doing a great job."
"Thoroughly enjoyed this event. Well thought out and enjoyable from our 4 year old right up to a 50 something year old."
"The staff were so friendly and helpful. The twisted circus was spectacular. So different and modern compared to a normal circus."
"Would definitely recommend the Halloween farm and any of their events they hold here."
"The Jungle Softplay was decorated beautifully, and was really exciting for the kids. A great idea for a Halloween experience."
"For 5 of us we spent £50 each but that got us the use of absolutely everything including spending money on 3 big fairground rides and the huge big wheel."
"If you like halloween, and especially your kids, this is the place where you can visit for a few hours and have a great time."
Cons:
"Visited the ‘Halloween Farm’ at Cattows Farm yesterday and it’s one big money-spinner in my opinion."
"Halloween Farm event - £37 for an adult and toddler... it was a complete disappointment. Many of the stalls were shut or incomplete."
"Visited for the Halloween event, very underwhelming and overpriced for what it was, we left after an hour."
"Halloween event was awful."
"We will never return, Shame on cattows farm for taking a lovely family event and turning it into a licence to print money."
"Seems like money means more this year.. with less to do for the price paid."
"The whole farm is really good. The halloween event was actually brilliant."
Food and Beverage
Pros:
"Sandwiches were excellent, and a good selection."
"Tea room reasonably priced and cafe was good."
"The afternoon tea was delicious with a good assortment of sandwiches, cakes and scones."
"Love the place and I like the food and drink."
"Lovely tea room, fancy, yet cosy atmosphere."
"Amazing friendly service we ordered afternoon Halloween tea and it didn't order via online the lady went out her way to make sure we all had the Halloween afternoon tea couldn't recommend enough they go above and beyond."
"Enjoyed the most wonderful festive afternoon tea, dietary requirements were catered for spot-on."
Cons:
"It's not worth it for value for money."
"The cafe was incredibly dirty and only one toilet/ sink working in both men's and womens."
"Hot food at the cafe finishes at 3pm so be advised."
"It was a bit gross having coffee surrounded by other peoples half eaten food and rubbish."
"The toilets were revolting, a massive queue, no toilet paper or soap and these weren't even the porta-loos!"
"We ordered a 12” pizza for £10 and when we got it it did have a dead fly in the melted cheese."
"The treats from Treat Street were a little sad."
Value and Pricing
Pros:
"We really enjoyed our experience of pumpkin 'picking'. No pre-booking, no charge for visiting! Nice one!"
"A fully enjoyable experience even in the rain Pumpkins very reasonably price."
"There was a massive array of pumpkins so everyone will be able to get theirs."
"Absolutely brilliant place for kids and adults picked loads of pumpkins 1.00 each the fair rides where great plus rides for the little one, and spoilt for choice with the food stalls, thankyou cattows farm 🥰🥰."
"The pumpkin area was amazing, very well worth it and the fair was reasonable."
"Entry was free and free parking. Pumpkins were well priced, a lot to offer."
"Fantastic choice of pumpkins: different varieties and colours!"
Cons:
"Shouldn't be charging to get in I dont think."
"Nearby roads all flooded and caused big diversions and if you wanted to change your dates because of that, you guessed it, you have to pay!"
"The system of having to move your car to the front of the grass car park to load pumpkins was cumbersome."
"By the time we got to the pumpkin patch everything was cleared out."
"We took them home but the cream had gone off by the next day and none of the sweet treats were edible."
"Face painting at £6 was ok had to que for ages and the lady was very rude and had no patience whats so ever."
"VIP - paid a premium price for VIP and you do not get a premium experience. No signage for where the VIP lines are."
Customer Service
Pros:
"All the staff were really friendly."
"Staff are helpful and friendly too, and worked so hard to look after everyone despite staff shortages."
"The staff were fantastic, just so helpful."
"Food was great, staff super friendly & worked really hard to keep everyone happy."
"Great food, very friendly staff. Would go back 100%."
"Staff super friendly & worked really hard to keep everyone happy."
"Very friendly but service slow and chaotic."
Cons:
"I visited here yesterday with a friend and our two toddlers, our main aim was to pick and get some lovely photographs of the sunflowers. As soon as we arrived we were greeted by a member of staff who was unhelpful and quite frankly seemed like she didn't want us there."
"Poor front of house (bar the one cheerful, helpful, young lady who served our food)."
"I also sent a private FB message prior to posting this and never even got a response."
"I was greeted by a very angry RUDE car park attendant who literally shouted at the top of his voice."
"Unfortunately when we went to the lost world section at 4pm it was closed and we didn’t not get to experience that at all."
"I feel that the customer service was dreadful and I would not visit Catlows again to be spoken to like that."
"Your staff on the till counter was very rude to me."