The Folly Reviews Summary

Food Quality

Pros:

• "Food was uniformly delicious as was the real ales and ciders we sampled."
• "Does excellent little one person cheese boards, cakes and the like."
• "Unique pub with amazing cuisine."
• "Food was excellent and the staff couldn't have been more helpful."
• "Great food and Beer."
• "Food was excellent."
• "The food is the best part of this place, amazing portion sizes and well cooked, fresh food at a reasonable price."

Cons:

• "Food was ok, service was patchy."
• "Only gripe is that the pork pie platter was way too overpriced."
• "However, we were disappointed when last week we ordered fish and chips and the fish was tiny and so much smaller than previous visits but still at the same price."
• "Food itself was I would say below average for a pub."
• "sunday lunch tasted all reheated(really disappointed) it was quantity over quality, ice cream sundae was full of ice crystals!"
• "But pie didn't come. Instead we got these cheap filled crocks with some puff pastry on top."
• "Food wasn't being served and the children were hungry."

Atmosphere and Setting

Pros:

• "Great country pub next to the canal, loads of places outside to sit along with the traditional interior."
• "Lovely, quirky pub in an idyllic setting next to a flight of canal locks."
• "They now have a great setup to serve food and drink outside (under cover)."
• "Beautiful canalside setting, quirky interior and ample seating and parking outside complete with kids play area."
• "We thoroughly enjoyed ourselves...they are set up fantastically for the covid regulations with an outdoor bar, covered & uncovered seating & a great menu for eating outdoors."
• "The setting is gorgeous with lots of flowers and marquee if you want to sit inside on 'proper seats' or pub benches with umbrellas."
• "Beautiful canal side pub with a stunning interior full of unusual items and memorabilia."

Cons:

• "Only negative really, was the carpark which is very uneven and was extremely dark when we left."
• "It looks a very nice pub.. afraid it's not open...bar and meals served in a gazebo..toilet is Porto loo not very convenient for disabled."
• "We were sitting in the restaurant listening to staff barking at each other in the kitchen wasn't relaxing."
• "Did not expect my dinner to be served in a takeaway polystyrene container!!"
• "Went to have lunch but changed our minds after seeing the staff not wearing masks and serving food with no masks."
• "Loads of room outside but tight inside."
• "Nice looking pub, outside could do with some tlc."

Service

Pros:

• "The waitresses are very friendly and prompt."
• "Staff we met were lovely and friendly."
• "Staff were very friendly and helpful."
• "The staff are great, experienced and give great service with a family feel."
• "The staff are very friendly and helpful."
• "Staff were all very friendly too."
• "Staff very attentive to all our needs nothing to much trouble."

Cons:

• "Im sorry but im not sure they could spell customer service."
• "However, we were disappointed when last week we ordered fish and chips and the fish was tiny and so much smaller than previous visits but still at the same price."
• "Well it says online food is until 8.30, got there at 8.15 after a long drive and were rudely told food had finished."
• "Bar tending was poor, three beers that I asked for were off and you hadn't even finished your drink before the glasses were snatched away from you."
• "A bit chaotic on the table booking front (they can forget your booking half an hour after you booked it - make sure they write it down)."
• "Food was excellent, but staff a bit inexperienced and slow."
• "Terrible experience GO SOMEWHERE ELSE."