A.L.O Physiotherapy Clinic Reviews Summary

Professionalism and Knowledge of the Therapists

Pros:

• "I have been receiving great treatment from Luigi over this period."
• "Luigi provided clear explanations throughout the process, making me confident in the rehab plan going forward."
• "The staff is professional, very nice and caring, giving advice and personalised treatment."
• "Marina is a great physiotherapist. She is very knowledgeable and patient."
• "Rory has been amazing and knew exactly how to treat my tendonitis."
• "Physiotherapist Luigi was outstanding, demonstrating a deep understanding of my foot drop condition."
• "Louise at Alo Physiotherapy - she’s got deep expertise and competence combined with empathy and a friendly, comfortable presence."

Cons:

• "Andre is a great guy but too greedy and money hungry."
• "Physiotherapy would have not fixed my situation."

Clinic Environment and Equipment

Pros:

• "The clinic is clean, modern, well-equipped, and provides a welcoming and supportive environment."
• "I liked the free weights and exercise sessions."
• "Best staff and equipment in London!"
• "The treatment was excellent with a combination of Tecar therapy and strengthening exercises."

Cons:

• "During the treatment Andre came up with a theory that according to him my ankle was the reason of my troubles."

Reception and Customer Service

Pros:

• "Gloria was also extremely helpful and supportive."
• "Excellent service from reception with Gloria, who always makes sure you get the appointment you need."
• "The receptionist was incredibly kind and prompt in assisting me with scheduling my appointments."
• "Huge thank you to Gloria for the excellent customer service."

Cons:

• "She had a very salesy approach which kind of surprised me considering the nature of the services provided."

Recovery and Results

Pros:

• "The sessions themselves were comprehensive and it was clear to see my knee's progression."
• "After few sessions I could see great improvement."
• "All of my pain has disappeared, and I can now move my shoulder freely."
• "I am now independent (but still have some work to do) however confident enough to be on my own!"
• "I’ve made more progress with her in 2.5 months than a year at another clinic."

Cons:

• "After 4 months I decided to stop as I wasn't seeing any improvements in my leg."

Costs and Value for Money

Pros:

• "I decided to give it a go."
• "If you decide to use this clinic I strongly recommend you to agree on a maximum number of sessions."

Cons:

• "After realising my reluctancy due to the hefty session fee, she managed to convince me by offering a heavy discount."
• "I couldn't afford spending £800 a month in physiotherapy treatments."

Diagnosis and Treatment Approach

Pros:

• "Andre and Luigi quickly realised that my shoulder was a symptom of a broader issue stemming from my neck and affecting my back, my left arm and my general posture."
• "Their holistic approach to diagnosing the issue and their range of treatment options meant that they didn't simply give a short term fix and send me on my way."
• "Not only are the hands on treatments excellent and always inline with the latest principles in the field but his holistic approach means you are given tools to improve your own condition in between your treatments."

Cons:

• None mentioned.

Staff and Skills

Pros:

• "Luigi has been an absolute miracle worker!"
• "Rory, the therapist I was assigned to, spotted the issue and gave me a combination of treatments and exercises; results came quickly."
• "Andre has been exceptional in his approach and treatment."

Cons:

• None mentioned.

Results and Recovery

Pros:

• "I quickly showed improvement each time. My pain is now gone."
• "Between these two practitioners I began to improve and although it was a long road with some set backs, I now have almost a full return to my pre frozen shoulder days and no need for surgery."

Cons:

• None mentioned.

Overall Clinic Experience

Pros:

• "I cannot say enough positive things about ALO Physiotherapy and its staff! Great place."
• "Great clinic with great people!"
• "By far the best physiotherapy clinic in London."

Cons:

• None mentioned.