Bakery House Reviews Summary

Food Quality

Pros:

• "The food was amazing from the starters to the main meal."
• "Every single dish was mouthwatering."
• "The food was so delicious and authentic!"
• "The chicken shawarma was mouth watering with the house sauce to refresh the pallet."
• "The Bakery house mezza starter is a colorful, flavor-packed, and communal dish that showcases the richness and versatility of Lebanese cuisine."
• "One of the best takeaways/restaurants in town. A lot of amazing, tasty food that isn't too expensive either."
• "Amazing food and service."

Cons:

• "The meat was just awful. there was so much fat and i could see it was from one of the large kebabs and just shaved off, with hardly any taste."
• "Secondly the food quality has dropped massively, the chicken seemed hard and no flavour."
• "The starters were too salty and the shawarma was bland."
• "No fresh ingredients like Lebanese food I know."
• "If you want to taste the worst grilled BBQ ever, go for it. Miserly meals, poor quality and quantity, Less amount than you expect even the chips greasy and bad."
• "The food was disgusting."
• "The mixed grill meat was very overcooked and didn’t have much flavour. It was a pretty dry I would say."

Service

Pros:

• "Really attentive, the food came out fast, no issues."
• "I have had an amazing experience, the food was excellent and the staff is extremely friendly!"
• "The service was great, food was delicious and everything was made fresh."
• "Special thanks to Abhinav and Mohammed for making our evening special."
• "Fast and friendly service too."
• "The welcome from Abhinav was great, he was very polite and friendly, his suggestions were really good and well appreciated."
• "The staff are friendly and efficient."

Cons:

• "One of the breads fell down from the chef's hand - the floor was dirty and instead of binning the bread, he took it, put it in the oven and served to the customer!!"
• "Poor service."
• "The woman who was serving me had extreme attitude."
• "Ordered through Just Eat. The order arrived cold and one of the main meals was missing."
• "No offer to refund the money for the missing meal. Very poor service and will never recommend to other friends or make the mistake of spending our money there again."
• "Service was very rubbish."
• "RUDE HORRIBLE SERVICE- Ordered over the phone where the man told us to hurry up because he was busy which was very rude."

Value

Pros:

• "Order from here regularly as takeaway, food is great, good value for money and nice desserts."
• "It is *very* reasonably priced."
• "The price was very reasonable for what you get & compared to others in town."
• "Great value for money and a veritable Reading institution, so I have been told."
• "Add to all that incredible value for money!"
• "Really lovely sized portions, and excellent value for wonderfully tasting food."
• "Excellent Lebanese food, friendly, casual service and great value."

Cons:

• "Called the place and they said it was just sent. Another 30 minutes later deliveroo refunds the order saying there was a problem with the car."
• "Over priced on some menu items for poor quality they serve."
• "Lastly £3 for some pickles and or some extra sides is just ridiculous."
• "First of all it costed nearly 7 pounds for a bunch of small chicken wings and then charged us 26 pounds for only chicken wings Manakesh cheese and hamouse and juices and the chicken wings were small and only 5 of them.Don’t come it’s overpriced."
• "However, their portions are kind of small."
• "Food was okay however portion size for mains is quite small for the price you are paying."
• "The prices are higher than average dining out prices. Food servings are small."

Ambiance

Pros:

• "Do not overlook this place - it is not eye-catching, but once you sit there, you won’t regret it!"
• "The food is fantastic as usual and additionally they did refurbish the whole restaurant which gives an excellent dine in experience."
• "Lovely place! Search for Abhinav when at the place, he will ensure you have a good time there."
• "The ambiance is very welcoming and charming."
• "Nice small place with really good food."
• "Cozy environment, great service and good choice of delicious food."
• "This place has got a vibe and the best part is the waiting and the reception staff is well presentable and they greet you with a warm welcome."

Cons:

• "If you want to go to a bossy and freezing cold restaurant you are in the right place."
• "Bad odour coming from restaurant area."
• "The atmosphere not amazing though, but considering the fact that it's a takeaway place mainly, it's alright."
• "Atmosphere is slightly dull, it feels too quiet even with music playing (maybe rethink your layout?) and so you feel like you're in focus throughout your visit."
• "Cold restaurant and busy waitresses meant service was slow."
• "The only thing is parking is limited in the area and we felt towards the end that we were being rushed away because they wanted the table!"
• "Will never go back even if the food is free. Waste of time, mood and money."