Toby Carvery Loughborough Reviews Summary

Service

Pros:

• "We’ve had a lovely meal & brilliant service from Emma - what lovely welcome she gave us."
• "Friendly staff and helpful staff."
• "Staff were amazing even though there were only few of them at the time."
• "Service by all the staff was great too."
• "Blake is a real credit to the Toby Carvery, Loughborough."
• "Staff really good, pleasant and attentive."
• "Staff were helpful and polite."

Cons:

• "However the girl that was serving us came across very abrupt."
• "What has significantly let our experience down, is being asked to leave by the manager less than an hour and a half into our visit."
• "staff's i pads were broken and not allowed to use pen and paper so had to try and remember orders."
• "Wrong drinks brought out and told to just tip them and sort them ourselves at the refillable station."
• "The staff hadn’t got a clue what to do and I was left waiting a further good 10 minutes before I was even acknowledged!"
• "The older ones preceded to run around the restaurant... with nothing being done by the waiting staff."
• "Waited for 90 minutes despite half the pub being empty."

Food Quality

Pros:

• "Delicious as ever."
• "The food was of a good quality."
• "The food, drinks and service made this an enjoyable and refreshing visit."
• "The food was amazing, it was so good that she had 3 portions."
• "Came in for a lunch meal, and had perhaps the best hunters gammon and wrap ever!"
• "The food looked and tasted very fresh."
• "Main roast dinner, lovely as always."

Cons:

• "Food was appalling."
• "The desserts must be some kind of joke. They were minuscule and not even one bite."
• "If I could leave zero stars I would coz the food was sooooo bad but not badly cooked just made inedible by amount of condiments on it."
• "The food was very poor for the price."
• "The Turkey and Pork that we had was tasteless."
• "food was a little dry and seemed as though it had been sat out a while..."
• "The roasties were very hard and very dry."

Atmosphere & Cleanliness

Pros:

• "The atmosphere was very welcoming."
• "Nice family friendly atmosphere and very helpful staff."
• "Lovely warm atmosphere."
• "The Christmas tree looked beautiful and it smelt of Christmas."
• "Nice atmosphere food was great."
• "The ambiance of this restaurant was perfect."
• "The atmosphere is so calming!"

Cons:

• "Tables were unclean."
• "The cups and plates were dirty."
• "Table was dirty food on floor where we sat."
• "It was disrespectful having children swearing as they constantly went back & forth to the bar & beer garden."
• "The interior looks nice as you walk in but once you get to the table areas you can see that it needs a complete renovation."
• "The lightning was detrimental to the atmosphere as parts of the restaurant were very poorly lit."
• "The visit was overall uncleanly and unsatisfying."

Value for Money

Pros:

• "Great value for money and will be back again soon."
• "Much improved quality and variety in the carvery compared to a few months ago."
• "Food was phenomenal as always and so well priced."
• "And to top this off…….they had 50% off the mains, so a winner all round."
• "Plenty of choice when it came to the food was hot tasty and you could have as little or as much as you wanted definitely worth the money."
• "Price was very reasonable for the amount of food available."
• "Great value for money."

Cons:

• "This would have got a higher rate only I was disgusted when my companion asked for a takeaway box it was going to cost him £2.00."
• "Not been here for a long time as it’s a bit pricey now..."
• "Wasn’t happy with the chocolate brownie dessert costing £5 which was just a small piece and a side of cream in a jug."
• "£40 for two adults and a five year old is a ridiculous price."
• "Finished a long shift, wanted to treat myself with a Sunday dinner... Paid nearly £16 for few slices of meat and a mix of garden peas with carrots."
• "The weekend price hike is just pure customer exploitation too, why are the prices raised by £5 a head on Sundays other than to exploit your busiest day and to rinse families who are already struggling?"
• "£14 for the carvery, and we were served the smallest slivers of pulled pork and gammon, not even a full slice worth?!?!"