"He is talented, honest, professional, warm and friendly."
"First and foremost, Luke was incredibly friendly and professional."
"Luke is professional, trustworthy and talented - nothing more you can ask for."
"Friendly and professional, and did an excellent job eradicating evidence of scrapes."
"Luke is an absolute professional."
"Luke is very professional and knowledgeable."
"Luke was excellent in explaining what had to be done regarding repair and repainting."
Cons:
"Very overpriced and felt like he was friends with the person I had a collision with so charged me more to fix."
Quality of Work
Pros:
"The bumper repair was perfect and my car was cleaned up too."
"The repairs were completed flawlessly, and my car looks as good as new!"
"If you want a repair that will restore the car as close to factory as possible, then this is the place for you."
"Luke has amazing at repairing my cars so my husband hasn’t even noticed the damage."
"The customer experience is exceptional, they went above and beyond what was required."
"The job was seamless and perfect and he even went beyond the call of duty."
"Luke stripped and repainted to breathtaking finish."
"Gave my car to Jones bodywork to repair after a 6ft high wall fell on it causing extensive damage, couldn’t be happier with the results."
Cons:
-
Customer Service
Pros:
"The guy called Luke has excellent customer service he went beyond the expectations to repair my car."
"Luke did a brilliant job within my very tight time frame."
"I’ve been asked to write a review on behalf of my Brother Brian who has just recently received his car back for Jones Body & Paintwork."
"Friendly and professional, and did an excellent job eradicating evidence of scrapes."
"Luke is fantastic at his job. I ruined my car and he's got it looking better than when it was brand new."
"Excellent service. Reliable and friendly customer service."
"Luke is a unique gentlemen with courtesy and politeness beyond all expectations."
"Been here a few times in the past for some minor and major works. Extremely professional and very friendly!"
Cons:
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Pricing and Value
Pros:
"The pricing is fair and my car is back to being like new."
"Furthermore, the pricing offered by Luke was the most competitive in the area."
"Luke did a brilliant repair on my Jaguar E-Pace. It was a tricky job but now good as new. Luke was quick, polite and better than price originally quoted."
"Very professional, friendly, great customer service, value customers' business, personalised approach and good value for money."
"Luke has undertaken various jobs over the last 4 or so years...All have been above and beyond expectation would fully recommend."
"Don't waste your time looking for cheaper quotes, just go straight to Luke for the best possible repairs at the best prices."
"Luke did an amazing job and you would have absolutely no idea it even happened. Super prompt communication and a very friendly and professional service."
"I come across Luke Jones by chance and boy was I happy...Luke was obviously very busy himself but he told me the truth, did not try to rip me off and booked me in in less than a week amazing job thanks matey."
Cons:
"Prices are above average, but then again so are the results."
"Very overpriced and felt like he was friends with the person I had a collision with so charged me more to fix."