Advanced Auto Accident Repair Reviews Summary

Category: Auto body shop Birmingham

Address: 3 Paper Mill End, Birmingham, B44 8NH, United Kingdom

Phone: +441213666688

Rating: 4.9
based on 155 reviews.

Customer Service

Pros:

  • "gave excellent customer service and was a pleasure to speak with."
  • "Gary and H for being so helpful with having my car fixed."
  • "They had the car for 7 working days and talked me through every stage."
  • "Gary was very friendly and knowledgeable."
  • "very polite and helpful staff.both John and Garry went above and beyond to help me."
  • "Gary and his team has been perfect."
  • "John and Gary for repair. Their work is excellent."
  • "Garry was very professional."

Cons:

  • "Horrible workmanship, came back and there was marks over the bodywork."

Quality of Repair Work

Pros:

  • "I am really pleased with the job, as promised you can't even tell anything has happened."
  • "now it looks as good as new."
  • "first time going here for what was a fairly decent dent in my rear wing."
  • "The repair took 2 days which was less than expected."
  • "The result was like brand-new and was unimaginable to me."
  • "Just as it come from the factory. Highly recommend both John and Garry at advanced auto accident repair."
  • "Pricing was both fair and reasonable and the work completed on my damaged back bumper was flawless."
  • "Their work is excellent and I am confident that when I return the car to our customer they will be very pleased."

Cons:

  • "came back and there was marks over the bodywork."

Timeliness

Pros:

  • "He estimated my car would be ready in 2 weeks and called to say it was ready in 1!"
  • "They got me in so quickly and I am so pleased with the results."
  • "The repair took 2 days which was less than expected."
  • "John was kind enough to pick my vehicle from my home as well."
  • "The only evidence of any repairs was the smell of the paint. Good as new."
  • "The service I recieved was brilliant. The damage was quite large and I thought it wouldve been very expensive but him and his team done an excellent job. He gave me an estimate of 5 days but completed the job in 2 days."

Cons:

  • -

Price and Value

Pros:

  • "Absolute 10/10 service from start to finish from Garry and all those at AAAR."
  • "Brilliant service. Had a minor dent and chips repaired... The repair is undetectable, indistinguishable from the factory finish!"
  • "Do not waste your time going anywhere else. Go straight to the professionals at Advanced Auto Accident Repair you will not be disappointed and that's a guarantee,"
  • "The repair and paint match were perfect, car came back stunning from a perfect job by AAAR."

Cons:

  • "Horrible workmanship, came back and there was marks over the bodywork. The owner Garry doesn’t know how to talk to people horrible attitude no idea how to talk disgusted and will be contacting the local paper too, conversation was recorded as proof."

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