The Prae Wood Arms Reviews Summary

Service

Pros:

• "The staff are pleasant and service is quick."
• "The staff is professional, helpful and friendly."
• "The staff were attentive throughout our visit."
• "The staff were so friendly and our food came out on time looking fresh and yummy to eat!"
• "The staff was friendly and professional, and they went out of their way to make sure our dining experience was enjoyable."
• "Exemplary service from the staff and the manager was clearly available at every station."
• "Service was polite, helpfully and very accommodating."

Cons:

• "Service is so hit and miss here."
• "Service was as usual friendly but very slow, serving staff seemed to have not had any training."
• "Service is appallingly slow . . . 45 mins for a cup of tea."
• "The service was incredibly slow, taking drinks and food orders 20 mins."
• "Service was OK in most regards but really slow as they appear to be understaffed."
• "The service was terrible we had to wait for over 40mins for our drinks and food!"
• "Service was appalling. Slow even though they had a lot of staff."

Food Quality

Pros:

• "The food is always excellent and the wines are great as well."
• "Very good food but doesn't always reflect the price on some dishes."
• "We shared some nibbles to start and I chose the Chicken Jalfrezi which was delicious, and my friend chose the Goats Cheese Tortellini."
• "Chicken wings were nice."
• "The food is very nice and tastes cheffed."
• "The food was lovely and big portions."
• "The food has always been good."

Cons:

• "Overall lovely setting but disappointing meal especially for the cost."
• "Food's far too overpriced."
• "The food has never really impressed us much."
• "One of our meals wasn't quite cooked through."
• "Meat on the steak was full of gristle and was tough to eat."
• "Fish was fried within inch of its life with very thick batter and very dry."
• "Food was AWFUL!!!!!!"

Ambience and Setting

Pros:

• "The whole bar, upon entrance, was gleaming, the cutlery and glasses were spotless."
• "This is easily the nicest pub of its type that we have visited in recent years and I highly recommend it."
• "Gorgeous setting in the Hertfordshire countryside."
• "The gardens are stunning!"
• "A beautiful interesting building, warm and cosy with fires burning brightly in different rooms."
• "Beautiful property inside and out set in a lovely garden sloping down to the river."
• "Calm and secluded. Lovely Georgian (?) House with decor to match."

Cons:

• "I noticed that the gardens haven't changed since she was a baby (she's 7 now)."
• "Had I been asked about the food, I would have been able to say that the crispy squid was not crispy."
• "Although the new 'Order from an app using the QR code on the table' system is a hassle."
• "The prices seemed much increased since our last visit 6 months ago and the food of not such good quality."
• "Such a shame as the garden and location is stunning."
• "Standards have slipped and service was unenthusiastic."
• "No heating as advertised."