Pro Dental Clinic Reviews Summary

Composite Bonding Experience

Pros:

• "I’ve had a great experience doing my composite bonding with Dr Hussein and the results are amazing!"
• "Dr Azhar was my dentist, and he was fantastic."
• "Dr Kripa done my composites at pro dental, she’s so lovely and her work is amazing."
• "Top clinic. Had composite bonding by Dr Razan Hussein and the results are amazing."
• "Had 16 Composite Veneers done by Dr Kripa and I cannot recommend this Dr enough!"

Cons:

• "The dentist established that I am infact due 1-2 fillings which need to be done before any cosmetic work can be legally done."

Dentist Professionalism and Expertise

Pros:

• "Dr Hussein made me feel comfortable throughout the procedure, she was very gentle."
• "Dr Razan was kind and very professional and explained everything that she would be doing."
• "Dr Azhar is very knowledgeable and will go above and beyond to give you the perfect smile."
• "I went to Pro Dental Clinic for a second opinion, after my consultation they have told me they can fix my over bite as well as straighten my teeth with their absolutely amazing Damon braces without having jaw surgery."

Cons:

• "Turns out the x-ray she was referring to was the x-ray they had taken before doing my top teeth."

Customer Service

Pros:

• "The team at Pro dental was also very helpful with the whole process and answering all my questions."
• "Firstly, the receptionist Lisa was such a delight. She welcomed me with a warm smile."
• "The entire team was friendly, professional, and experienced."
• "Every single member of staff are incredible."

Cons:

• "I have emailed multiple times trying to speed up my refund."

Aftercare and Support

Pros:

• "I liked that they gave me very clear aftercare instructions and guidance on how to look after my teeth in general."
• "The staff kept me informed through each stage and what to expect."
• "The treatment process was a stress-free experience with lots of support and guidance throughout!"

Financial and Administrative Experience

Pros:

• "The hotel was really nice, rooms were clean, room service spot on."
• "I will definitely be coming back to prodental for any further treatment."

Cons:

• "The problem now is they say up to 90 days for a refund. This is on their website so just make sure you read all the terms and conditions and stuff before you pay anything."

Consultation and Customer Service

Pros:

• "The Dr and team were great fully breaking down information about the treatment I was getting and were amazing at putting me at ease despite my anxiety."
• "Everyone at Pro Dental made the experience very easy, Lisa has also been very helpful throughout my experience."
• "Lisa, Katie and Debbie have been so helpful throughout my treatment. Amazing customer service!"
• "The reception staff are very nice and helpful."
• "Dr. Blanca Iglesias... was incredibly thorough and reassuring."
• "I felt very relaxed all the way from the consultation to the day of the fitting."
• "I felt like the dentist listened completely to what I wanted my teeth to look like and put me on the right path."

Cons:

• "So quick to take your money but impossible to get back!!!!"
• "Have to say that the Lisa, Nikki and especially Dr Fran were all extremely helpful and I am now very happy with my straighter smile! Only thing I might mention is they seem to slightly prioritise the 'celeb' patients over normal patients."

Treatment Outcome

Pros:

• "My confidence has been so high complimenting my energy."
• "My teeth are absolutely perfect, I have got so many compliments, they are everything I wanted and more!"
• "The final outcome of my teeth as it is 100x better than what I had hoped for."
• "I am over the moon with the results and service I received."
• "I am so happy with the results! My teeth are perfect and I have had so many compliments!"
• "Dr Azhar has done but still look natural and elegant."
• "I am absoultely thrilled with my results."

Cons:

• "The treatment was mediocre and the alignment result was not fully achieved."
• "I was only provided with one pair of retainers at the end and these cracked down the middle a few months after use."

Cost and Financial Services

Pros:

• "The cost of my treatment was very reasonable and I have been given time to pay for my full treatment."

Cons:

• "They quoted replacements for £130 per arch at the time (ridiculous cost), however due to the Covid-19 pandemic and lockdowns I couldn't get them replaced."