The Monocle Café Reviews Summary

Category: Cafe London

Address: 18 Chiltern St, London, W1U 7QA, United Kingdom

Phone: +442071352040

Rating: 4.3
based on 229 reviews.

Service

Pros:

  • "The staffs are warm with their lovely smiles welcoming you."
  • "Staff are friendly and a little eccentric."
  • "Welcoming warm atmosphere, friendly staff, nice food."
  • "They serve good coffee with a smile (behind their masks)."
  • "Staff are friendly, warm and diverse."
  • "Friendly and prompt service."
  • "Staff were very friendly and welcoming."

Cons:

  • "Both times the ladies at the cafe were quite cold and acted like they were not so interested to provide service."
  • "The barista just served me coffee downstairs without sugar... he was not friendly either."
  • "Service was unwelcoming as many comments saying."
  • "Really bad service and very unfriendly, untrained and unprofessional staff."
  • "The staff was totally lost and so slow."
  • "Horrible service! Very unwelcoming entrance."
  • "The service at this cafe really leaves more to be desired for."

Food & Drinks

Pros:

  • "Truly delicious pastries."
  • "The cafe serves delicious coffee and delicious cinnabon cake, and sandwiches."
  • "The flat white that I ordered was exquisitely presented with a lovely taste and chocolatey undertones."
  • "I had the cardamon bun and it was so delicious and fresh!"
  • "Great coffee and pastries (their cinnamon bun was delicious)!"
  • "The Katsu Curry was delicious 😋"
  • "Every dishes at The monocole cafe are so great, delicious, good amount and healthy."

Cons:

  • "The coffee is insanely expensive and tastes like 16 espressos and 4ml of milk in a 12oz cup."
  • "But it's an EXTRA ONE POUND for an iced coffee! That is adding a third onto the price."
  • "The katsu sandwich was not that great as the bread was just plain white bread and the chicken doesn't taste of katsu."
  • "The tamago bento came straight out of the fridge. Icy cold egg rolls, rock hard rice."
  • "Basque cheese cake really dry, texture more like brownie, not creamy at all."
  • "The walnut brownie was dry. It can be missed."
  • "The chocolate chip cookie was freshly made but had a taste of cardamom or something else in it, which was not what I was expecting."

Ambiance & Location

Pros:

  • "Monocle Café is the perfect place for an afternoon coffee."
  • "The quaint, aesthetic cafe find is on everyone's visit list too =)"
  • "The environment is cozy, very comfortable to spend your morning and afternoon here alone or with your friends."
  • "Very nice and quirky cafe, it might look a bit crammed but the design & ambiance make it look quite cozy."
  • "It's located on Chiltern street, Marylebone, surrounded by beautiful antiques shops and art galleries."
  • "A great neighbourhood cafe serving the lovely Allpress bean in groovy cups on smart wooden boards."
  • "The famous shop front of the Monocle cafe is indeed really beautiful."

Cons:

  • "Quite small so not that many seating options."
  • "However the place is really tiny. There are really no spaces."
  • "Not a place for working on a laptop if you need the internet or for chatting with many friends."
  • "£6 down and without any Wifi. You can’t even read the magazine for free."
  • "Seating can be a little awkward."
  • "One small downside is that it is not cosy enough for me inside with narrow corridors and rooms."
  • "They have quite tiny space both in the ground and underground floors."

Value

Pros:

  • "Well priced for the area, with an excellent happy hour deal as well."
  • "£7 for an americano with oat milk and bun, extremely reasonable considering it was like being back in Sweden."
  • "And getting a Monocle plus coffee deal here is definitely the cheapest way to buy the magazine."
  • "Good coffee and matcha drinks. Food is tasty and priced well at £7 per dish."
  • "Fantastic style, great coffee and polite staff."
  • "The food and drinks are superb (especially if you are into Japanese themed dishes)."
  • "Coffee is very good and staff are lovely."

Cons:

  • "The coffee was average and food as not fresh at all~ horrible!"
  • "The portion is smaller than average, but more expensive than the usual."
  • "It was good but too expensive for the value."
  • "Coffee is great, and although punishingly expensive, only average priced in the area."
  • "The ridiculously expensive 5.5GBP pear tart was super sweet, the tart base tasted horrible, so I couldn't finish it."
  • "The food and drink prices are higher than average."
  • "Overpriced, presumptuous, rude service."

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