Address: 239 Brompton Rd, London, SW3 2EP, United Kingdom
Phone: +442075844900
Rating: 4.0
based on 538 reviews.
Interior Design and Atmosphere
Pros:
"The decoration is so nice and the desserts are very delicious."
"Such a nice location that you can rest after hard shopping from Harrods. The cakes are yummy and arty."
"The atmosphere was so lovely, the food & drink was excellent and the service from all staff was brilliant!"
"The ambience of this cafeteria is of an outstanding quality - it's very colorful."
"Very beautiful place to visit. It gets full, so you need to queue outside for a while before you get a table."
"Beautiful place in a great location. The flower wall inside really is stunning as is the seating area."
"This place is so pretty and cozy, me and my friends had an incredible time there."
"The place looks lovely and all but first of all the server was very rude!"
Cons:
"The service is terrible. I’ve been waiting 20 minutes for a slice of cake, if I hadn’t asked for it then I would probably have never got it."
"One of the major issues was the display of desserts, left uncovered and exposed to the passing customers. It was unhygienic and gross to witness."
"It was a horrible experience. The staff displayed a terrible attitude, were consistently late, and seemed to lack basic courtesy."
"The place itself looks outdated, and quite dirty. Looks like they don't clean the decorations because all I see is dust."
"The place looks very beautiful and so does the food design. They offer a good variety of hot drinks and patisseries but they are overpriced."
"The place itself looked kind of posh first but I have to mention here that the cleanliness was not great at all, especially in the toilets."
"The place like I said looks instragamable but it also feels like it's not well maintained at all."
"This café is not what it looks like on social media, definitely not worth waiting in line for."
Service and Staff Attitude
Pros:
"Since we arrived. The staff were so kind and let us to choose where to be seated."
"All the servers were great, specially Ali was very gentil and extremly helpful!"
"Amazing service especially by Ali, he was so kind to us we came back 3 days in a row!"
"Walked in for dinner with a friend. From the moment we arrived staff were friendly and attentive."
"However for the service Momo helped us, had couple questions and he helped with them, really nice guy and polite guy."
"Food was absolutely bussin’ 11/10 would recommend get the French toast. Service was amazing, Libin complimented my hair."
"The service as well. Phenomenal. I would especially like to shout out David, I don’t know if he’s a manager or a Leader but he was so so lovely the entire time!"
"Ibrahim made my dessert experience truly exceptional. His warm and attentive service added a delightful touch to my visit."
Cons:
"The service is terrible. I’ve been waiting 20 minutes for a slice of cake, if I hadn’t asked for it then I would probably have never got it."
"It was a horrible experience. One of the major issues was the display of desserts, left uncovered and exposed to the passing customers."
"The waitress was not polite at all. She put me 2 sweets upside down and when I kindly ask her to change the box she told me 'madam take it or leave it'."
"We were seated very quickly and the staff were very kind. Our orders were taken just as quickly and we did not have to wait long."
"I would never come here again, neither would I recommend anyone to come here again. The café was very cramped. The service was rubbish."
"The staff wasn't really friendly.... Even he delivered all the food to my car after taking order!!!!"
"The staff was really friendly.... Even he delivered all the food to my car after taking order!!!"
"The staff was really friendly.... Even he delivered all the food to my car after taking order!!!"
Food and Drink Quality
Pros:
"The food is so good as it was, especially the shakshoka, the fries is tasty but too salty, the mojito is too sour."
"The desserts are very delicious. All the servers were great, specially Ali was very gentil and extremly helpful!"
"I have been going there since 2018, it is one of my favorite breakfast spots, I usually come just for a take an away coffee, it is so good."
"We had a very nice experience, we were with our kids and we adored the experience. The decoration is so nice and the desserts are very delicious."
"I have been here for a little dessert and I can say that the food its really good, nice affordable prices for a place this beautiful."
"Food was absolutely bussin’ 11/10 would recommend get the French toast. Service was amazing, Libin complimented my hair and therefore I am giving her five stars."
"Perfect. It was absolutely stunning and yummy I sometimes want to gate keep this place."
"We were seated very quickly and the staff were very kind. Our orders were taken just as quickly and we did not have to wait long."
Cons:
"the extremely high price does not match with low level of the food! the manager was also so annoying!"
"food was horrible, i ordered the pulled beef brisket burger and I would not recommend to anyone that is hungry or in general."
"The hot chocolate is bland and I think the milk might be stale as it left an awful after taste."
"The San Sebastian is terrible. Very dry and tasteless."
"My sister in law ordered a brownie that was so dry (it looked like it was sitting out all day) and there was a fly in it."
"Tried their Pistachio milk cake and Tiramisu. Was good but, we also ordered a drink something called rose lemonade or mocktail, a complete no to that."
"The menu is huge! From teas, coffees, breakfast, lunch, and pastries. So much to choose from. Maybe a little overwhelming."
"Funky smell everywhere, back smelt of vomit. Server forgot half the order, so we never got our French toast - ruined my wife’s birthday."